Robust but time consuming
January 30, 2026

Robust but time consuming

Lynne Rodefeld | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We use Paylocity to run payroll, prepare payroll reports and year end tax forms. We also will be using the human resource module to provide better information to our employees and simplify HR tasks.

Pros

  • The AI feature is very helpful in resolving issues without having to call client services.
  • The payroll module is very sophisticated but not user friendly.
  • HR features like uploading employee documents is great.
  • Security features are very good with two factor authentication required in many areas.

Cons

  • ACA reporting isn't easy to figure out. You can't assume the system can figure out the correct reporting and there is no centralized area to correctly provide the information so 1095 forms can be compiled correctly.
  • Too many drill down points to manage payroll. It takes much longer to process payroll than with our previous provider.
  • The mobile app causes more confusion for our employees with limited abilities.
  • Can't say that there has been any improvement yet. Still relatively new to Paylocity. Also, HR hasn't gotten the HR module up and running yet. It should be great once we start using some of the features available.
Again, the system is very sophisticated and not extremely user friendly or intuitive. Too many drill downs to prepare payroll.
Paylocity was more expensive but our HR Director liked the HR module the best. Paycor had been sold and we weren't told they would continue to provide payroll services. Didn't get a good impression from Paychex when looking at their product and its price point. From the payroll service perspective, I would have chosen Checkwriters.

Do you think Paylocity delivers good value for the price?

Not sure

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

No

Paylocity is better suited for a company with a dedicated payroll specialist on staff. The level of sophistication is above the time that an employee with other duties can easily manage. Our HR Director (only HR employee) hasn't had time to implement many of the HR features that we are paying significantly more for. In summary, a small company with fewer staff struggles with how complicated the system seems.

Paylocity Feature Ratings

7.0
Employee demographic data
8
Employment history
7
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
7
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
6
7.6
Pay calculation
8
Support for external payroll vendors
7
Off-cycle/On-Demand payment
8
Benefit plan administration
6
Direct deposit files
8
Salary revision and increment management
8
Reimbursement management
8
7.0
Approval workflow
7
Balance details
7
Annual carry-forward and encashment
7
7.2
View and generate pay and benefit information
6
Update personal information
7
View job history
7
View company policy documentation
8
Employee recognition
8
7.0
Tracking of all physical assets
7
7.3
Report builder
7
Pre-built reports
8
Ability to combine HR data with external data
7
Integration with other HR capabilities ()
Not Rated
6.0
Performance plans
6
Performance improvement plans
6
Review status tracking
6
Review reminders
6
Multiple review frequency
6
6.0
Create succession plans/pools
6
Candidate ranking
6
Candidate search
6
Candidate development
6
8.0
New hire portal
8
Manager tracking tools
8
6.0
Corporate goal setting
6
Individual goal setting
6
Line-of sight-visibility
6
Performance tracking
6
6.0
Job Requisition Management
6
Company Website Posting
6
Publish to Social Media
6
Job Search Site Posting
6
Duplicate Candidate Prevention
6
Applicant Tracking
6
Notifications and Alerts
6

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