Paylocity - A little bit for everyone
January 30, 2026

Paylocity - A little bit for everyone

Lawrence Hufty | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We use Paylocity for payroll and now we are trying to use it also for Rewards and Recognition. We have begun using Paylocity for notices to employees.
Payroll was done previously by another very large payroll company. We have three locations where employees often work at more than one location. The other payroll company was not able to consolidate their paycheck, thus they would get two paychecks. UGH.
We are trying to implement Rewards for our employees, and hopefully it will work out. Not sure yet.

Pros

  • Payroll
  • An overwhelming number of products to use with your company
  • Great initial onboarding to Paylocity

Cons

  • Better support of their ancillary products
  • Assigning one person to work with in customer support instead of getting multiple people, who only call you back, rarely answering the phone when you call
  • Out of Cycle pay is easy
None yet, it has taken three months to get it to work
When something is easy to do in Paylocity, it is very easy. But, often it is complicated and involved to get things done. It just seems as if, as the program grew, instead of re-writing code, they stuck things on the end, which causes confusion and redundancy.
Paylocity is far more powerful and flexible than ADP SmartCompliance. But the ADP workflow is more streamlined.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

No

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

Extremely well suited for payroll. They excel at the onboarding process for creating new employees and getting them paid. But, the amount of steps that you often have to go through sometimes to get something accomplished can be overwhelming.

Paylocity Feature Ratings

Employment history
9
Organizational charting
7
Organization and location management
8
Pay calculation
10
Off-cycle/On-Demand payment
10
Direct deposit files
10
Salary revision and increment management
7
Reimbursement management
8
Approval workflow
9
Balance details
3
Annual carry-forward and encashment
9
View and generate pay and benefit information
8
Update personal information
5
View job history
9
View company policy documentation
8
Employee recognition
7
Report builder
6
Pre-built reports
8
New hire portal
9
Manager tracking tools
8

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