Solid Payroll System
January 27, 2026

Solid Payroll System

Karen Stahlhuth | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

Paylocity is used to provide payroll for a group of seven different companies. In addition to the provision of accurate wages to employees, they handle several business administration tasks - tax filing, child support, garnishments, etc. In addition, this platform provides accurate and timely information to employees as well as managers and accounting staff for additional recording.

Pros

  • Tax filing
  • Accurate payroll with thorough reporting
  • Online access to both employees and staff for hiring and multiple other area
  • Accurate deductions for insurance, garnishments, child support, etc.
  • Elegant interface yet easy to maneuver, both for staff and employees

Cons

  • I'd like to see a forum in which users could discuss the platform, raise both questions and concerns. I feel that changes are done without enough input from users.
  • Improving hold time recently with customer service.
  • Accuracy of new 'graphic' payroll report - the new report is not complete when payroll is done, so it is unusable from my perspective. I rely on the preprocess payroll register. This is one of those 'improvements' that have not been positive in my experience.
  • Reasonable pricing for services
  • Reduced and trackable errors
  • Accurate and timely information to employees
Payroll has become a very simple, straightforward process. Information is submitted by managers, verified, and once entered, moves through the system without flaw. We have recently implemented time off tracking, which has reduced the number of questions, and therefore, managers time, to address employee concerns about time off balances, etc. We are also in the process of implementing a file transfer process that will greatly improve the time our managers currently spend in submitting payroll for processing.
We have used both the Community and Peer Recognition platforms more often over the past year. It has been helpful in the creation of specific groups to handle specific communication, specifically a group for our insured employees for notices of insurance changes, open enrollment, etc. Peer recognition has provided quick, accurate, and timely information for employee recognition.
Simple, straightforward design. Follows standard workflows in a usable manner, providing help if needed by both phone and documentation. Changes are communicated timely in simplified language as necessary.
We moved to Paylocity initially as a financial decision. We have remained with Paylocity because of accuracy and the supports provided. We have found this to be a complete product, and have discovered many additional features during our tenure that have been extremely useful. The interfaces available, specifically with Employee Navigator, have been a huge help in managing benefits.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paylocity go as expected?

I wasn't involved with the implementation phase

Would you buy Paylocity again?

Yes

Paylocity is an exceptionally accurate and complete payroll system. I can always count on complete and concise reports as needed. When customer service is required, staff are knowledgeable. We have had times when there is a delay in the completion of a project and occasionally with needs for hands-on training.

Paylocity Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Workflow for transfers, promotions, pay raises, etc.
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
Performance and Goals ()
Not Rated
Not Rated
Job Search Site Posting
Not Rated

Comments

More Reviews of Paylocity

  1. Home
  2. HR Management Software
  3. Paylocity Reviews
  4. User Review of Paylocity