The Best Applicant Tracking System
January 21, 2014

The Best Applicant Tracking System

Adriana Garza | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Software Version

PCRecruiter v 8.6.2

Overall Satisfaction

We currently use PCRecruiter in our Recruiting Department. It addresses business problems from the source of hire to a specific count of hires per month.
  • Organization - PCRecruiter allows you to stay organized and as long as you have an order on how to do certain processes, your work will be just fine.
  • Easy to use - Like all new programs, it takes some time to get the hang of it but once you get used to it, it is one of the easiest programs to learn and maneuver.
  • Report Options - PCRecruiter provides plenty of ways to pull a report. The fact that you can customize your reports is great so that you can pull all the info you need.
  • Customization - there are a few functions that do not work well with our company so if we could customize them to fit our company better, that would make PCR an even better program to utilize.
  • Updates - I don't receive too many emails in regards to updates so I will come across a few times that I cannot use PCR as I need to so it can become frustrating.
  • Alerts - if there was a function that would alert you for every inquiry, that would really help out instead of having to log in and see for yourself.
  • We have had very good ROI using PCR. We are able to track candidates very easily and always have anywhere from 1 to 10 ROI's.
  • Fast conversion is very good when it comes to PCR, our recruiters move quickly to screen, contact, and submit candidates to our hiring managers to bring them on board.
  • Our customer service is at its best with the help of PCR. We have it linked to our website so we are able to communicate with candidates on the exact positions they are inquiring on.
I really like using PCRecruiter and give this rating because the product has helped me with all the reports and services I need to make my job easier. I also enjoy the fact that if I do happen to have an issue of some sort, I can either search for the solution or I can contact a technician and they will take care of the issue immediately.
This program is well suited for any company that needs to keep track of one or more companies and employees and/or candidates within each. I would not recommend it if you have a very small company with minimal contacts.

Product Usage

4 - Two of the four users are Admin Assistants that keep all data up to date and the other two users are Recruiters that update the candidates information when they contact them or send them an email.
1 - I am the main supporter when we have issues here in-house. I am not a complete expert but I am the go to person when it comes to PCR and I just know my way around the program so I usually have the answer or I just contact a support person from PCR.
  • Keeping track of potential candidates.
  • Sending out bulk emails to specific candidates.
  • Pulling reports for other office use.
  • One of the main unexpected uses was the zip code radius option. We went about a year or so without knowing this was one of the capabilities and once we found it, it made a big difference.
  • One way that our organization may be able to use PCR in the future is by allowing more departments to use the program. We have it in one department only so if we can open that up, that might make a big difference.