Good RPA tool
August 20, 2021
Good RPA tool
Score 9 out of 10
Overall Satisfaction with Pega RPA
Pega RPA helps to automate the finance operations and reduce the time-consuming manual processes by customer care employees. It is very easy to monitor the RPA execution and take timely corrective action when required. It is also very good in displaying consolidated data reports to give clear insights to leadership and stakeholders.
- Business Process Automation to reduce manual processes
- Better visibility on data and reporting
- Save time on customer support case resolution
- Improved employee efficiency.
- Avoid data and manual process issues.
We did the POC of both UiPath and Pega RPA. As we already have a PEGA platform, we selected PEGA RPA for ease of integration and setup.
Do you think Pega Platform delivers good value for the price?
Are you happy with Pega Platform's feature set?
Did Pega Platform live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Pega Platform go as expected?
Would you buy Pega Platform again?
Pega [RPA] is good to address a specific business function requirement with not too many bots or automation processes. It takes time and effort to set it up. Though once done, it is very easy to configure and use. One should also run a POC to verify if this product meets the scalability requirements.