Pipedrive is the CRM that helped our company grow and speed up the sales process
November 30, 2022
Pipedrive is the CRM that helped our company grow and speed up the sales process
Score 9 out of 10
Vetted Review
Verified User
Software Version
Business
Overall Satisfaction with Pipedrive
We use Pipedrive in our organization primarily as a CRM. We use it to set reminders on following up with potential clients, tracking activities (phone calls, emails, etc.) as well as a tool for tracking data such as close ratios, performance metrics and much more. Pipedrive has helped our sales team stay accountable and keep all of our customer data organized and in one place for easy access.
Pros
- Sends reminders when you need to follow up on a project.
- Keeps your open opportunities organized and top of mind.
- Tracks your performance data so you have a clear idea of what areas you are successful in or need to allocate additional resources to.
Cons
- Being able to send video messages to clients from the app would be helpful
- Configuring reports can be hard sometimes as the fields for sorting data can be confusing
- Have a cleaner integration into outlook. It can be difficult to send emails sometimes from Pipedrive sometimes if it doesn't sync up with your email.
- Pipedrive has helped our sales forecasting dramatically and increased the accuracy of our forecasting so our projected sales are now 90% accurate
- Pipedrive has helped us increase sales and helped our company grow over 30% from 2020 by keeping our sales team consistent with their follow ups
- Pipedrive has helped us shorten our typical sales period by an average of 5 days because our follow up has been more consistent and we are closing deals faster
We switched from Microsoft Dynamics to Pipedrive because Pipedrive was more cost effective and gave us more control over the custom fields we could make that applied directly to our company. It also was a much easier software to navigate and the sales team was using it a lot faster and utilizing a lot more of the tools it offered compared to what Microsoft Dynamics had.
Do you think Pipedrive delivers good value for the price?
Yes
Are you happy with Pipedrive's feature set?
Yes
Did Pipedrive live up to sales and marketing promises?
Yes
Did implementation of Pipedrive go as expected?
Yes
Would you buy Pipedrive again?
Yes
Comments
Please log in to join the conversation