Item: Pipedrive
Rating: 7
Author: Adam Tuchscherer

Overall Satisfaction with Pipedrive

Use Cases and Deployment Scope

As a sales director I use to forecast deals and update with pertinent information for me and my team. We also use to track activity, follow up and to process won opportunities for the org.

Pros and Cons

Pros

Ease of Use
Deal Management
Deal Room

Cons

Reporting
Integrations
Customer Renewal Management

Return on Investment

Faster Opportunity Management
Streamlined Customer Relations
Reduced Administration for Sales Folks

I think that one of the strengths of Pipedrive is the ease of use and usability of this CRM tool in comparison to others. It provides a lot of drag and drop and point and click functionality that is not common in other CRM tools I've used and had to manage in other capacities.

Alternatives Considered

Formstack for Salesforce and Sugar Connect

Overall compared to SFDC and other CRM tools Pipedrive stacks up very well when it comes to ease of use and usability. It needs a bit better more robust reporting compared to some of the other tools. But for the cost and value provides I'd rank Pipedrive very highly in comparison on ROI.

Key Insights

Do you think Pipedrive delivers good value for the price?

Yes

Are you happy with Pipedrive's feature set?

Yes

Did Pipedrive live up to sales and marketing promises?

Yes

Did implementation of Pipedrive go as expected?

Yes

Would you buy Pipedrive again?

Yes

Other Software Used

Pigment, Alteryx, Vena, UiPath Automation Platform

Likelihood to Recommend

I think for an SMB company that is growing with a few dozen sales folks Pipedrive is a great solution. I think as the company scales Pipedrive could do a bit better with reporting and dashboarding to pull analytics together for the Sales & Ops folks.

Pipedrive Feature Ratings

Comments

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Perfect Pipedrive!

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