Playvox: A surprisingly rewarding experience.
September 08, 2021

Playvox: A surprisingly rewarding experience.

Jonathas Marques | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Playvox

Playvox is being used by my organization as a tool of self-improvement and knowledge that will generally help the company as a whole. There is a team that works with Playvox and constantly sends us e-mails about news, and, sometimes, teaches us things that we can learn to improve our treatment of our clients, and tips we can add to our daily work. Furthermore, we also receive weekly valuations of our voice tone with our clients. It is an uplift in our workroom through the services of Playvox.
  • Storage of information: We can look whenever we want.
  • Valuations of our improvement at work.
  • Tips that helps us in our daily work.
  • The tabs could be easier to find.
  • The interface could be more intuitive.
  • May be used as business social media.
  • Valuation of our work.
  • The storage of information we can look whenever we want.
  • The share of knowledge the leaders.
In the company, we use Qulture.Rocks, which is another platform that helps in the development of employees and helps the company map the best quality for all of us. In addition to the fact that at the end of each survey they have a way to donate to an institution, something that Playvox could have also seen is that we are going through a pandemic and any help is helpful.

Do you think Playvox delivers good value for the price?

Yes

Are you happy with Playvox's feature set?

Yes

Did Playvox live up to sales and marketing promises?

Yes

Did implementation of Playvox go as expected?

Yes

Would you buy Playvox again?

Yes

In our company, the employees receive weekly evaluations of their work. It's an amazing way of knowing how your improvement is going well or not. In Playvox, we have easy access to all those pieces of information, which is good, so we can see how things are going. At this point, Playvox is perfect. We can see our mistakes and where things went well.