The only print management solution you need.
February 16, 2024

The only print management solution you need.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with PrinterLogic

As with every IT department, printers are among the top contributors to wasting staff resources on managing printer assignments to users and devices. When your options are to manually do it or use half-baked GPO solutions carried over from the last decade, fight over limitations from Microsoft's PrintNightmare security "fix," or roll it under large infrastructure software platforms for management, you're not left with much in the way of a good solution. After much research and testing the product, we went with PrinterLogic, which has delivered as advertised with a hand-off cloud-based printer management solution. As a manufacturing facility, we average up to 25 desktop and label printers across our facility, which is about the recommended starting number to get the best value from PrinterLogic. Since putting PrinterLogic into production a little over a year ago, my team retired our print servers and deleted all our old GPOs; there has not been a single complaint over printer issues, no messing with convoluted printer scripts, and users have been free to install the correct IT provisioned drivers themselves. The product is straightforward to use and fully featured, with more options than I can cover here. But, it works as promised, a rarity in this industry.
  • Automatic Printer Assignment.
  • Driver Provisioning.
  • Remote Printing.
  • Administrator UIX Streamlining.
  • Saved a significant amount of Helpdesk hours from typical printer support.
  • I saved a lot of System Administration headaches and time setting up printer assignments.
  • Eliminated maintenance and costs of Windows print servers.
  • Enabled self-serve printer assignment by users through a simple web based directory.

Do you think PrinterLogic delivers good value for the price?

Yes

Are you happy with PrinterLogic's feature set?

Yes

Did PrinterLogic live up to sales and marketing promises?

Yes

Did implementation of PrinterLogic go as expected?

Yes

Would you buy PrinterLogic again?

Yes

I highly recommend this solution if you're running a Windows domain with print servers and at least 25+ print devices. If you slightly fall under those recommendations, it's still worth a look or talk with PrinterLogic reps, depending on your case. The only drawback may be requiring another "agent" program on your desktops vs. "native" GPO or script solutions used in the past. Still, given Microsoft has shown no inclination over the last couple of decades to improve printer management for enterprises, I can safely say this is one of the top decisions you need to make and should make for your business.