June 19, 2018


Richard Massey | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Project Management

Overall Satisfaction with Procore

One of the reasons we purchased Procore was its ability to sync with Salesforce. Their "app" (which we later discovered was incomplete) only created Procore projects when an opportunity was "won" in Salesforce. Given Procore handles the estimating part of a project, this is a nonsense integration.

We used Procore recommended developers to modify the app. They spend countless hours (and dollars) and still did not come up with a satisfactory solution. Instead, we contracted our own salesforce developers (with zero Procore experience) who developed the integration piece from scratch at a fraction of the cost.
Procore is used across the whole organization as our project delivery system. We use it to tender projects and (once won) deliver them. We have rolled out the solution across 7 different states and have continued to improve usage and functionality.
  • It works well on the go. Construction sites sometimes have blackspots and Procore appears to work well both online and offline.
  • Ease of use has been a positive - many of our construction workers are non-technical users so ease of use was an must have. Procore delivers this.
  • We also use salesforce - which allows for the use of custom fields - up to 200 per object. Procore does not give us the same level of flexibility.
  • Procore is largely built for the US market - and being an Australian company has given us a few headaches - luckily, Procore has worked with us to resolve many of these issues.
  • We are still fairly early into our Procore journey but we came from an antiquated (in-house) system that was no longer fit for purpose. Procore has delivered an up to date system that is both stable and user-friendly. ROI is currently unclear - but there is no doubt that the move to Procore was a positive one for the business.
  • Gain visibility into projects
  • Ensure information is accessible and up to date
  • Report on incidents and inspections
  • Identify job site risks
If your systems and processes require a highly customized process with many non-standard procedures, Procore may not be for you. If you have a fairly standard, cookie-cutter approach then Procore provides a stable environment in which you can manage your construction projects.

Procore Feature Ratings

Plan distribution & viewing
Plan markups & sharing
Document sharing
Issue tracking & punchlists
Photo documentation
Jobsite reports
RFI tools
Collaboration & approvals
Mobile app