Improved IT infrastructure reliability
Updated October 17, 2019

Improved IT infrastructure reliability

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with PRTG Network Monitor

PRTG is our primary monitoring application for our internal and external networks and servers. We use PTRG internally by our ITops and DevOps departments to improve reliability.
  • PTRG allows us the customization of alerts from very basic to very granular.
  • It's very simple to get PTRG up and running and you can use PTRG to monitor 100 endpoints free of charge.
  • PTRG is cheaper than most competitors.
  • The mobile app needs work. You're not able to add sensors from the mobile app.
  • I wish PTRG was cross-platform for those running Linux Servers.
  • Being able to geo-tag locations.
  • The ROI has been returned tenfold. Being able to be proactive vs. reactive is a key selling point.
  • IT and Dev operations have improved reliability dramatically.
  • PTRG is fully scalable and will grow with your IT infrastructure.
Being able to monitor multiple networks and devices all over the country. and easy of deployment has set PTRG apart from the competition. I have used multiple monitoring tools in the past 20 years and PTRG works right out of the box with minimal configuration compared with others.
If I could give PTRG an 11 I would. After we first deployed PTRG the reporting it provided has improved reliability and reduced costs.

Do you think PRTG Network Monitor delivers good value for the price?

Yes

Are you happy with PRTG Network Monitor's feature set?

Yes

Did PRTG Network Monitor live up to sales and marketing promises?

Yes

Did implementation of PRTG Network Monitor go as expected?

Yes

Would you buy PRTG Network Monitor again?

Yes

PTRG is great at monitoring your critical IT infrastructure. The alerts can go from basic to granular. The reporting is great during quarterly meetings with management. Being able to show management within 1-2 minutes how reliability has gone up with new equipment investment is a great selling point to PTRG and justifying your yearly IT budgeting to management.

PRTG Feature Ratings

Automated network device discovery
9
Network monitoring
10
Baseline threshold calculation
9
Alerts
10
Network capacity planning
10
Packet capture analysis
10
Network mapping
8
Customizable reports
10
Wireless infrastructure monitoring
8
Hardware health monitoring
10