An easy to use, cost effective monitoring system
Anonymous | TrustRadius Reviewer
September 27, 2019

An easy to use, cost effective monitoring system

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with PRTG Network Monitor

I use PRTG to monitor all infrastructure equipment and servers in our environment. Previously I had multiple products to monitor specific types of systems. I was able to combine these systems into one by implementing PRTG. I have much more flexibility now by using the PRTG mobile app. I can acknowledge alerts when not in the office and check the performance of different sensors.
  • PRTG's mobile app is great for me. Previously I would need to be at my computer to acknowledge or pause an alert. I am not able to do that from anywhere.
  • I am able to very easily purchase new licenses or renew my licenses through PRTG's website without needing to get a sales pitch. The website also offers upfront pricing. You can see right away what licenses will cost you.
  • PRTG's user interface is very intuitive. I am able to even create dashboards to show non-technical admins the current health of our environment. Showing an administrator a red gauge easily gets the point across that something is wrong.
  • I moved to PRTG from SolarWinds Network Performance Monitor. I was able to save a great deal of money moving to PRTG while still gaining functionality and ease of use.
  • I wish the mobile app would allow me to add sensors and devices. I am only able to manage existing sensors.
  • Moving from Solarwinds I lost the ability to backup switch configurations. This is the only feature I miss and causes me to utilize other methods.
  • I was able to combine multiple licensed products into one by implementing PRTG.
  • Licensing for PRTG can get expensive based on the way an organization is set up. Licensing per sensor rather than per device may not work for everyone.
The mobile app and ease of use set PRTG apart from the others. PRTG can be up and running in a much shorter time than any other product I have used or evaluated. Templates can be set up so once a system is detected the appropriate sensors will be created automatically.
PRTG is such a solid and easy product I have actually never needed to work with support in the 8 years I have had it.

Do you think PRTG Network Monitor delivers good value for the price?

Yes

Are you happy with PRTG Network Monitor's feature set?

Yes

Did PRTG Network Monitor live up to sales and marketing promises?

Yes

Did implementation of PRTG Network Monitor go as expected?

Yes

Would you buy PRTG Network Monitor again?

Yes

PRTG is very easy to get up and running. In less than an hour, I had a fully functioning monitor. PRTG is very scalable and works for small to very large environments through simple licensing and the availability of remote sensors. I am able to set up automatic discovery jobs which can scan networks and automatically add newly detected systems based on a template.

PRTG Feature Ratings

Automated network device discovery
10
Network monitoring
10
Baseline threshold calculation
10
Alerts
10
Network capacity planning
10
Packet capture analysis
10
Network mapping
6
Customizable reports
10
Wireless infrastructure monitoring
6
Hardware health monitoring
10