Overall Satisfaction with Qlik Sense
It is being used as a primary business intelligence solution used by several departments and eventually the entire organization. It provides insight and at-a-glance information to make business decisions backed by data.
- Easy to produce quality visualizations and reporting easily, but it still has the ability to perform more complex functions for more experienced users.
- Ability to aggregate information from multiple sources of data. It has the ability to perform most extract transform and load (ETL) functions without the need for another product. This information can be stored in a proprietary file format for fast loading and distribution to individual business analysts so everyone is working from the same source of truth.
- Has a very good community of support. Most questions can be answered through the product forums without the need to contact support.
- Visualizations have sometimes worked slightly differently between releases requiring the need for some re-work when upgrading. Most of these have been appearance only but are still annoying.
- Enterprise product should come with the ability to email common reports. People still want/need this but don't need all the functionality of the Nprinting product. Basic email functionality should not need to be a separate purchase. Perhaps give the basic functionality with the product to give people exposure to it would actually increase the take rate on Nprinting.
- Reduced requests for ad-hoc data. Information is now available in analytic applications and users have the ability to filter and make bookmarks for their most common reporting needs.
- Increased understanding and exploration of data now that users can go beyond their typical ad-hoc request for information. Users are now asking more questions and exploring the data to find the answers.
- Identification of data issues and "dirty data" as a result of increased visibility has increased overall data quality.
At the time we did our evaluation, Qlik Sense beat out the other two products (Tableau and Power BI) for meeting the business requirements from our users. Qlik Sense's ease of use, extensive library of visualizations, strong community presence, and overall pricing made it our primary choice. As mentioned previously, the ability to email a report would have been an additional plus but it wasn't a must-have from a requirements perspective and there is a separate product available if that is a requirement.