QuickBooks Desktop Enterprise Review
Updated April 29, 2025

QuickBooks Desktop Enterprise Review

Abe Degnan | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with QuickBooks Desktop Enterprise

All accounting in our company runs through QuickBooks Desktop Enterprise. We use it for our payroll system as well as accounting reports and job costing. We integrate with CoConstruct, but job costing is done in QB. With Desktop, I'm also able to manage my auxiliary businesses all under my main license.

Pros

  • Payroll
  • Balance sheet, Profit & Loss, and other financial reports
  • Invoicing clients
  • Job costing, usually.

Cons

  • Our main problem with QB Desktop Enterprise is running the server in multiuser mode, and needing to troubleshoot, restart the server, and do file repair work.
  • They have drastically increased prices year over year.
  • QuickBooks premium support is included with the plan, but reaching them has become much harder, and the quality of the individual technician has been inconsistent. We've spent hours upon hours, over multiple days, trying to solve some of these problems.
  • QuickBooks premium support is included with the plan, but reaching them has become much harder, and the quality of the individual technician has been inconsistent. We've spent hours upon hours, over multiple days, trying to solve some of these problems.
  • If you do payroll, it's a good value because payroll service is included in the subscription price with no add-on charges.
  • Probably works for many small to mid-sized companies.
  • The basics of it are very intuitive to learn.
We've been using QuickBooks Desktop since 2001 and grew to use Enterprise in the last several years. The transition through the various forms (pro, premiere, enterprise) has worked for us. The payroll system has been fantastic. We've never had to hire an outside payroll service for any of our work. In recent years the server system has become unstable and requires frequent restarts of the server (sometimes weekly, other times it will be ok for more than a month at a time.) You'll want to budget some IT time to address this. If you use the payroll system, it's a good value as Enterprise doesn't charge you any extra fees for doing payroll.
Easy, and intuitive--I had no accounting experience when I first started using QuickBooks and am self-taught. Now with over 20 years experience, I'm pretty expert.
We use Indirect Cost Allocation in the payroll system to help allocate the true cost of employees to the jobs. IE, the true cost of an employee is accruing PTO, expensing their vehicle and fringe benefits, etc... across every job they work on.
Accurate financial accounting and being able to compare month over month and year over year is critical. The payroll system has state/federal filings has been a big benefit to us for over 20 years. If you process your own payroll, this is a great way to go. We are also able to run multiple businesses without buying extra licenses.
We picked QuickBooks because others in my industry use it.

Do you think QuickBooks Desktop Enterprise delivers good value for the price?

No

Are you happy with QuickBooks Desktop Enterprise's feature set?

Yes

Did QuickBooks Desktop Enterprise live up to sales and marketing promises?

Yes

Did implementation of QuickBooks Desktop Enterprise go as expected?

Yes

Would you buy QuickBooks Desktop Enterprise again?

Yes

If you need to do payroll, QuickBooks Desktop Enterprise is an excellent solution. If you need to do standard accounting reports like P&L, BS, AP, AR, it's excellent. If you have IT staff, the issues with multiuser mode won't be much of a problem. If you outsource IT staff, plan that you're going to need them to spend time occasionally fixing the server (and that you will possibly be locked out of the system until it is fixed.) It's still a reliable software in the big picture.

QuickBooks Desktop Enterprise Feature Ratings

9.1
Accounts payable
10
Accounts receivable
10
Cash management
10
Bank reconciliation
10
Expense management
10
Time tracking
8
Fixed asset management
8
Multi-currency support
Not Rated
Multi-division support
Not Rated
Regulations compliance
Not Rated
Electronic tax filing
9
Self-service portal
Not Rated
Global Financial Support
Not Rated
Primary and Secondary Ledgers
Not Rated
Intercompany Accounting
Not Rated
Localizations
Not Rated
Journals and Reconciliations
10
Enterprise Accounting
Not Rated
Configurable Accounting
10
Centralized Rules Framework
Not Rated
Standardized Processes
5
Not Rated
Inventory tracking
Not Rated
Automatic reordering
Not Rated
Location management
Not Rated
Manufacturing module
Not Rated
8.5
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
7
Cost of goods sold
10
Order Orchestration
Not Rated
End-to-end order visibility
Not Rated
Order exception Resolution
Not Rated
8.3
Pay calculation
10
Benefit plan administration
8
Direct deposit files
10
Salary revision and increment management
5
Reimbursement management
Not Rated
6.0
Dashboards
6
Standard reports
6
Custom reports
6
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
9.5
Role-based user permissions
9
Single sign-on capability
10

Using QuickBooks Desktop Enterprise

4 - Owner, Accounting, Production, Estimating
We have routine and significant problems with the multi-user mode and the server system. It creates hours of downtime when it happens, and takes an hour to fix every time. It's gotten worse in release 24.0
  • Job Costing
  • P&L
  • Balance Sheet
  • Licenses support multiple businesses
  • Indirect expense allocation thru payroll
  • Better integration with 3rd party software like JobTread
We're used to it. Payroll works well. But the yearly price increases are hard to stomach.

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