QuickBooks Desktop Enterprise is a great core financial tracking program
Updated July 22, 2025

QuickBooks Desktop Enterprise is a great core financial tracking program

Jill Holstein | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with QuickBooks Desktop Enterprise

QuickBooks Desktop Enterprise allows us to create financial reports and track inventory. multiple user interface is very helpful! We also used it for payroll for a long time, until our database got too large and we had to move to a different platform (weekly payroll for 200 employees). The ease of creating and customize reporting has been a great way for us to track and communicate with teams

Pros

  • Reporting
  • multi-user
  • import of transactions

Cons

  • database stability
  • pricing - inventory & payroll are bundled, and we only use inventory
  • multiple admins would be helpful also
  • financial reports transaparency
  • accountant access is great
  • shared access saves time (and paper reporting)
QuickBooks Desktop Enterprise can handle growth, except with payroll and inventory. we've had data stability issues such as losing serial numbers, needing to send in for data rebuild. the core financial product is great but add ons need some work
i don't remember, we've been using it for 20+ years. but new employee training is pretty simple
i'm not sure it does; maybe we need more training/understanding of QuickBooks Desktop Enterprise capabilities
we moved to ADP for payroll, we moved FROM SIMMS because it wasn't integrated & didn't provide global view

Do you think QuickBooks Desktop Enterprise delivers good value for the price?

Yes

Are you happy with QuickBooks Desktop Enterprise's feature set?

Yes

Did QuickBooks Desktop Enterprise live up to sales and marketing promises?

No

Did implementation of QuickBooks Desktop Enterprise go as expected?

I wasn't involved with the implementation phase

Would you buy QuickBooks Desktop Enterprise again?

Yes

smaller businesses would get the most out of it, tracking customer invoicing/aging, integration with third party portals (bill.com, banking, IIF imports). We'd love to use job costing but our company is too big to delegate this action. serial # and inventory tracking could use some improvement

QuickBooks Desktop Enterprise Feature Ratings

9.2
Accounts payable
10
Accounts receivable
10
Cash management
10
Bank reconciliation
10
Expense management
8
Fixed asset management
10
Multi-division support
4
Electronic tax filing
10
Self-service portal
6
Intercompany Accounting
10
Localizations
10
Journals and Reconciliations
10
Enterprise Accounting
10
Configurable Accounting
10
Standardized Processes
10
8.5
Inventory tracking
7
Location management
10
10.0
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
Cost of goods sold
10
Order Orchestration
Not Rated
End-to-end order visibility
Not Rated
Order exception Resolution
Not Rated
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
9.3
Dashboards
10
Standard reports
10
Custom reports
8
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
9.0
Role-based user permissions
8
Single sign-on capability
10

Using QuickBooks Desktop Enterprise

5 - Accounting & inventory
5 - critical thinking, attention to detail, process-oriented
  • Accounting
  • Inventory
  • Customer invoicing
  • Invoice Aging
  • financial reports
  • nothing unexpected
  • would appreciate more development in AP processes
Have not found more affordable options. Quickbooks bundles inventory and payroll and we no longer use payroll through Quickbooks.

Evaluating QuickBooks Desktop Enterprise and Competitors

  • Ease of Use
more robust options, integration of payroll; however we no longer use payroll through quickbooks.
at the time, no. but now we have more intricate needs and quickbooks inventory is not very user friendly

QuickBooks Desktop Enterprise Implementation

we started using it so long ago, i don't remember. our accountant taught us most of what we needed to know to get set up.
  • Implemented in-house
  • don't remember

QuickBooks Desktop Enterprise Support

ProsCons
Good followup
Support cares about my success
Slow Resolution
Less knowledgeable
Problems left unsolved
Escalation required
Need to explain problems multiple times
Quickbooks is the backbone of our company, and if i have a database issue, i usually have to call in. However, the last time i called in regarding an inventory issue, numerous customer service reps could not help and i ended up figuring it out on my own.
Yes - no it was never resolved
i had an issue with payroll and the team offered to do a data rebuild and it was done faster than anticipated

Using QuickBooks Desktop Enterprise

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
Not well integrated
  • Payroll
  • financial reports
  • bill pay - integrating with bill.com
  • inventory
  • statement/invoicing
easy to use, simple to get set up, flexibility. i wish we could use the online portal but there is no support for inventory

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