Really Great Product to Handle All of your Bookkeeping Needs
January 20, 2020

Really Great Product to Handle All of your Bookkeeping Needs

Adam Montgomery | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with QuickBooks Desktop Pro

We are a small to medium sized business that uses QuickBooks Desktop Pro for all of our accounting and bookkeeping needs. Our finance department is the main user of the program, but everyone in the management team accesses it for reports and tracking of financial metrics. The program has helped us keep our books and financial records in order.

Pros

  • It is super easy to integrate with our business bank accounts.
  • Our management teams loves the ability to access it from any device, at any time.

Cons

  • In the past, we have felt that their customer service team should be more familiar with their own product. They weren't really able to see the product through the eyes of a user.
  • Switching from the online version to the desktop version was not seamless. It took a little more effort than expected.
  • It's freed up time and effort for our organization to dig into other challenges with our business. We now have more time to address those challenges.
  • We are able to do more in-house instead of outsourcing some of our tax/financial management.
We tried out Zoho Books because we use Zoho for CRM purposes and we were were interested in exploring what type of integration there might be with our CRM to our financial books. However, we just found out that nothing really competes with QuickBooks when it comes to bookkeeping. One of the biggest differentiators was finding people who had experience with Zoho Books versus QuickBooks. So many people have experience with QuickBooks; we found very few who had experience with Zoho Books.
QuickBooks Desktop Pro really does have it all when it comes to managing your books. If you are looking for that all encompassing product to handle all of your accounting needs, is easy to use, and affordable, then QuickBooks Desktop Pro is your best option. The fact that it's so universally known has also really helped with hiring. It is very easy to find candidates that are familiar with the product and can jump right into it from day one.

QuickBooks Desktop Pro Feature Ratings

Accounts payable
9
Accounts receivable
9
Cash management
8
Bank reconciliation
9
Expense management
9
Time tracking
7
Fixed asset management
8
Multi-currency support
7
Multi-division support
8
Regulations compliance
7
Electronic tax filing
7
Self-service portal
8
Global Financial Support
6
Primary and Secondary Ledgers
9
Intercompany Accounting
8
Localizations
8
Journals and Reconciliations
8
Enterprise Accounting
7
Configurable Accounting
8
Centralized Rules Framework
8
Standardized Processes
9
Inventory tracking
7
Automatic reordering
6
Location management
8
Manufacturing module
7
Pricing
9
Order entry
8
Credit card processing
9
Cost of goods sold
9
Order Orchestration
8
End-to-end order visibility
9
Order exception Resolution
8
Pay calculation
7
Benefit plan administration
7
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
8
Dashboards
9
Standard reports
9
Custom reports
8
API for custom integration
8
Plug-ins
7
Role-based user permissions
8
Single sign-on capability
8

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