Item: QuickBooks Online
Rating: 8
Author: Benjamin Jaboeuf

Use Cases and Deployment Scope

QBs online is used mostly by the bookkeeper, CPA, CFO and CEO. The multiple access to QBs online allows excellent collaboration between all the stakeholders.

Pros and Cons

Information is updated instantaneously.
The reports like P&L, collections, and AR aging are very useful on a day-to-day basis.
Neat to share info with investors and the board.

Billing: lack of automation, it's still very manual.
Payment gateway: it exists but it's very limited (no storage of CC or ACH for automatic payment online).
Payment recognition is very inefficient.
SaaS KPI are missing (MRR, Churn, LTV, CAC, ARPA, etc.)! I'm actually thinking of using other providers to solve these issues (like Zuora, Stripes, Kissmetrics, etc.)

Return on Investment

Looks good from a management standpoint to share data and update rapidly.
QBs online is not too expensive.

Alternatives Considered

My bookkeeper introduce me to QBs, I haven't had a chance to compare to other providers like Xero.

Other Software Used

Expensify, DocuSign

Likelihood to Recommend

Good to manage foreign currencies. Not the best to manage multiple companies, mother and sub (interco agreement). The different components are not integrated.

Good experience overall!

Overall Satisfaction with QuickBooks for Mac