Overall Satisfaction with Raiser's Edge NXT
Raiser's Edge NXT is used in our college's Advancement Department by our frontline Gift Officers. It assists our Gift Officers in working with donors of our school.
- Ease of access for users, all of our Gift Officers enjoy using NXT on the road.
- Easy to understand information, NXT provides Gift Officers with the information they want/need in a way they can understand it.
- Helps keep us focused on proactive movements by showing us prospects and donors to connect.
- Ability to customize donor tags.
- Deep dive capabilities on all of the analyze charts (has been coming).
- Operational Efficiency
- Reduced IT expenditure due to cloud deployment
- Increased scalability due to cloud deployment
We have. NXT has equipped our Gift Officers to work on the go, specifically entering their actions. We've saved by moving to the cloud environment and appreciate the consistent support/updates which comes from that.
We benefit from Blackbaud's research products, analytics product, and most commonly the knowledge base and support staff.
We haven't used any other products in my time here or in over 10 years.