Item: Blackbaud Raiser's Edge NXT
Rating: 8
Author: Verified User

Overall Satisfaction with Raiser's Edge NXT

Use Cases and Deployment Scope

It is used by two departments, development and finance. It is used mainly in development but across many roles in development. It is used to not only track the fundraising details by donor but also as a working document to record notes on fundraising activity, and comments etc. From a finance standpoint, it provides import files of recorded revenues to the finance system, Financial Edge NXT.

Pros and Cons

Pros

It allows good tracking of donors' specific activity and soft-crediting the donor activity to a related donor/organization
It has good query capability and report writing
It is accessible on the web

Cons

The export process of revenue data to Financial Edge could be simplified
Cost of Raisers Edge NXT is on the high side

Desired Outcomes using Blackbaud Raiser's Edge NXT

Operational Efficiency
Reduced IT expenditure due to cloud deployment
Increased scalability due to cloud deployment

Yes we achieved these outcomes. We were able to reduce IT expenditure due to cloud deployment and increased operational efficiency.

Impact of Working with Vendor

Yes. We have both Raisers Edge and Financial Edge. We also are implementing other related revenue producing systems that integrate with Raisers Edge NXT.

Other Software Used

Financial Edge NXT

Likelihood to Recommend

It is well suited for a business where all users are well trained on the system and use it consistently. It is a powerful system that is easy to be underutilized. Therefore, any business needing to track donor or revenue history can be successful using it fully. It is less functional and may be over complicated for a business that only wants to track revenues and does not need all the note taking and invoicing capability.

Comments

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Raisers Edge NXT - Very Functional and Leads to Increased Revenue and Efficiencies