RightSignature is Just Right!
March 01, 2018

RightSignature is Just Right!

James Weiss | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with RightSignature

Currently, RightSignature is used for a variety of purposes. In my day-to-day, it is used for contract administration and record keeping. But through our growth over the past couple years, our company has started using it for a variety of forms & the onboarding of seasonal performers and staff in other departments. It has become a useful tool that has allowed us to better leverage our resources.
  • RightSignature is extremely easy to learn and implement.
  • RightSignature does a great job allowing you to brand your RightSignature communications, and keeping your corporate identity while using them.
  • The tracking and dashboard are extremely helpful and user friendly.
  • RightSignature makes it really easy to add and remove users/templates as necessary.
  • There are some issues with the ability to remove a document once uploaded. If the wrong document is uploaded, the page must be refreshed in order to change documents.
  • For some reason, a number of contract or document recipients' RightSignature blasts go directly to spam despite the security settings.
  • Some of the functionality regarding auto fill-in features do not work very well.
  • I have not been able to upload a contract and send with a template. To my knowledge it is still one or the other, and there are times where I would like to send a template along with a pointed contract, but you are not able. (i.e. a W9 along with a contract, but the template can't be added, and digitally adding the W9 to the pdf/inserting the boxes is prohibitively time consuming, so I put a link in the message).
  • Being a smaller organization, RightSignature has allowed me to achieve big amounts of sending/tracking that would take a lot more time without it. Definitely a positive.
  • Allowing us to adapt it for on boarding and info gathering has also been a huge benefit and affected its ROI positively.
  • They have also removed the template limit we originally were under, so the ROI increased significantly there as well.
Ultimately, RightSignature stacked up against these other companies quite well, which is why we chose them. Although Adobe and DocuSign offered more services, and may have alleviated some of the issues I have with RightSignature, they were much more money and would have required way more training. E-sign was okay, but RightSignature does everything we need, was a great price point, and is extremely user friendly. They also have a great support staff.
RightSignature is perfect for contract execution & management, as well as having onboarding forms filled out. But if you need something more high level, as in having templates requiring info as well as contracts that are varied person to person, using RightSignature could be difficult. It works amazingly though, and for the price point it is well worth it.