Item: Rippling
Rating: 10
Author: Verified User

Overall Satisfaction with Rippling

Use Cases and Deployment Scope

Rippling is used for HR management (recruiting, referrals, time-off), basic org charts, benefits, IT devices and payroll. Providing management with an easy way to approve employees time-off and provide an intuitive ecosystem for all things not directly related to employees day-to-day responsibilities have proved to be something much needed. When an employee has issues using a platform for things such as payroll and requesting time-off, this always bubbles up to leadership and with Rippling, the UI makes it so seamless for users to be able to navigate and get what they need done, when they need done.

Pros and Cons

Pros

The UI provides an intuitive, easy-to-understand application that is very cohesive and accessible whether on a mobile device, tablet or laptop.
RPass makes logging in with shared accounts so seamless, preventing the need of sending around passwords that could lead to security issues.
The My Pay section of the platform gives employees the autonomy they need to set up, manage, and stay up-to-date with their pay and taxes, giving the clarity and transparency that all employees should have.

Cons

The single-sign on section of Rippling is a bit cluttered and finding which app can take a second if you have a lot.
The log-out time for RPass seems a bit short as every time it is used, it seems as though you need to go back to Rippling to sign in to then go back to the page that you want to use it on. Furthermore, logging in directly through the extension would be a very nice-to-have feature.

Return on Investment

Being able to centralize most HR/payroll functions for employees and management versus having to deal with multiple platform to managing things has proven to be both monetarily beneficial in both reducing the number of services needed to be paid for, as well as reducing the time spent needing to navigate between platforms by management/employees.

Key Insights

Do you think Rippling delivers good value for the price?

Yes

Are you happy with Rippling's feature set?

Yes

Did Rippling live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Rippling go as expected?

I wasn't involved with the implementation phase

Would you buy Rippling again?

Yes

Usability

As stated earlier, the UI is so intuitive and easy to understand. Whether you want to use it on your phone, tablet or laptop, everything feels so cohesive and accessible. You can easily find what you want to, when you want to.

Likelihood to Recommend

Needing to easily update your personal information so that all of your tax information is automatically updated is something does really well, as well as walking your through updating your benefits if you need to change/update them each year. In addition, the pay stubs are very elaborate but easy to read if employees are complaining about not understanding how their pay is broken down.

Rippling Feature Ratings

Comments

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The easiest-to-use pay, benefits and time-off system ever

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