Item: Rippling
Rating: 10
Author: Jeanyna Garcia

Overall Satisfaction with Rippling

Use Cases and Deployment Scope

I use Rippling to login my hours, plan my time off, review my paystubs, monitor my Benefits (FSA and Commuter benefits), view who's on my team, and learn more about the tools I have as an employee. Rippling seeks to streamline the functionality of the every-day resources available to employees. I mostly am on the receiving-end of Rippling, as an employee of my organization.

Pros and Cons

Pros

Clearly breaks down transactions on my Benefits card and allows me to dispute charges or look up extra info on how to maximize my benefits
Reminds me of time-sensitive items, such as opting out of health insurance or benefits
Provides support in every matter by directing users to links associated with the topic at hand

Cons

It takes some digging around to find the links that users may need, such as when they need to dispute a claim.
I would like for Rippling to have the names & contact info of the people within HR that I should reach out to regarding a more specific issue
A more interactive and engaging Feed
A way to learn more about my colleagues that is beyond the length of time spent working in the office

Alternatives Considered

Gusto

Rippling is much more useful for me to navigate my company since it's almost 10-20x the size of my previous organization. For instance, I could identify who was who in my company, and how long they have been working in NYLAG. I had a better sense of how to utilize my benefits. At the same time, I think Gusto is a bit more aesthetically pleasing because they incorporate much more colors. It makes it more physically engaging to interact with

Key Insights

Do you think Rippling delivers good value for the price?

Yes

Are you happy with Rippling's feature set?

Yes

Did Rippling live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Rippling go as expected?

I wasn't involved with the implementation phase

Would you buy Rippling again?

Yes

Usability

I love the straightforwardness and user-friendly design of Rippling. It's easy to do anything from logging ones paid time off, to brushing up on what things are covered under one's Benefits card. It has helped me as a new employee become easily acquainted with the perks that working at NYLAG has to offer. Rippling has also empowered me to utilize and maximize the resources and benefits available to me as an employee.

Likelihood to Recommend

Rippling is ideal for an organization managing more than 50 employees scattered all over the parts of a city and use a hybrid work system. Rippling may be less appropriate for a smaller organization that doesn't provide that many benefits. However, Rippling is super easy to understand that it can really adapt to the needs of any organization, no matter the size and scope of the company's goals.

Rippling Feature Ratings

Comments

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Easy-breezy, Rippling