Consistently my favorite HRIS to use
April 15, 2025

Consistently my favorite HRIS to use

Erik Flores | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Management
  • Payroll
  • Benefits
  • Time & Attendance
  • Learning Management
  • Talent Management (ATS)
  • App Management
  • Device Management
  • Rippling PEO

Overall Satisfaction with Rippling

We choose to use Rippling to connect all of the HR and IT systems internally. Honestly, it saves us the hassle of having to keep track of many systems and pieces of employee info. Payroll, benefits, logins, and even computer setup are all handled by Rippling for new hires pretty instantaneously. It makes offboarding easier as well. It also manages our payroll and benefits without any issues. We use it because it truly simplifies the entire personnel procedure.

Pros

  • Onboarding and offboarding employees is easy and happens almost instantaneously when inputting a request.
  • Payroll and benefits are handled seamlessly.
  • The UI and UX of the platform feels and looks modern, and not like it was designed 25 years ago like most competitors.

Cons

  • I think the customer support and service aspect has a long way to go. While most things can be handled by internal FAQs and answers, sometimes you need a live person to get things sorted and we had an incident where it took 2 months to get a W2 for a former employee corrected which we found ridiculous. But Rippling is also cost effective so I assume they are that cost effective since you sacrifice on customer support costs. Still not great though.
  • We have had to spend 20 less hours a week as an HR and People team on manual tasks and get to focus on more goal-orientated items for our organization.
We had a problem trying to get a W2 corrected for a former employee and it was nearly impossible to get this corrected with a live person. It took them 2 months for us to get it corrected or to get a response from them, and that was only after the employee threatened to go to the IRS with the issue.

Do you think Rippling delivers good value for the price?

Yes

Are you happy with Rippling's feature set?

Yes

Did Rippling live up to sales and marketing promises?

Yes

Did implementation of Rippling go as expected?

Yes

Would you buy Rippling again?

Yes

It feels and looks like a modern platform built during this new century and not one designed before I was born. It delivers on end-user capabilities and even my mom can use it.
I think if you want an all in one platform that handles the employee management process, from onboarding to offboarding and everything in between (like payroll and benefits and employee reviews), it's a great system. But if you highly value customer support and service and need handholding during issues, then Rippling may not be a great fit for you.

Rippling Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
10.0
Tracking of all physical assets
10
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
10.0
Create succession plans/pools
10
Candidate ranking
10
Candidate search
10
Candidate development
10
10.0
New hire portal
10
Manager tracking tools
10
10.0
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
10.0
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
10

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