RUN Powered by ADP® is versatile and user friendly
December 03, 2025

RUN Powered by ADP® is versatile and user friendly

R Thompson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with RUN Powered by ADP®

Oh yes, LOVE the fact that we can use ZipRecruiter for hiring needs. We have accessed this HR feature on numerous occasions over the years. Please continue to keep this feature as part of RUN Powered by ADP®.

Have not used the Employee Handbook Wizard yet but have utilized the HR HelpDesk which was a positive experience.
We use RUN Powered by ADP® to process our payroll on a bi-weekly basis.
The problems we encounter are usually dealing with hours worked by employees and we keep track of them with a product called ClockShark which integrates nicely with RUN Powered by ADP®.
The scope of our use is strictly for payroll purposes, even though we use ADP's 401k retirement plan for payroll deductions.

Pros

  • Keeps track of earnings in easily readable reports
  • Easy to access previous paystubs, earnings statements & W2/1099 forms
  • Pretty easy and straightforward to add a new employee in RUN Powered by ADP®

Cons

  • Reports... in the past there was a CENSUS report that could be run with certain information, I am unable to find that report these days.
  • Would be nice to have more options to create CUSTOM reports with information the company needs vs. the information ADP allows.
  • Easier way to see the REMINDERS/NOTIFICATIONS in RUN Powered by ADP®. I don't access RUN Powered by ADP® daily so it would be nice to get notifications sent via EMAIL when there is a new reminder of notification.
  • I will say ADP in general is not cheap, I think the cost to implement and use RUN Powered by ADP® is higher than some of the other products out there
  • I like the fact that RUN Powered by ADP® can handle payroll deductions for other vendors easily (401k, Insurance plans)
  • Wish we would use RUN Powered by ADP® more when it comes to job costing - trying to determine if a job we are managing is profitable or not
I don't think many employees take advantage of the Employee Access portal. They don't usually access this portal unless they are trying to find a prior earnings statement (paystub). Most of our employees have not signed up for access to the Employee Access portal but hopefully that will change going forward.
I actually have not used the automatic tax deduction/filing service. Nor am I familiar with the easy-to-use payroll interface, I will have to do more research on this feature.
I also am not familiar with automatic error flagging UNLESS that is the feature that lets you know if you have forgot to pay an employees or underpaid or overpaid an employee during the payroll process.
ADP seemed to have more customer service capabilities, I can get questions answered pretty quickly vs. the previous company we used. Also, the fact that you can utilize several products under the RUN Powered by ADP® umbrella was a plus. We feel the product is easier to use and the learning curve was minimal. Customer service is easily accessible.

Do you think RUN Powered by ADP® delivers good value for the price?

Yes

Are you happy with RUN Powered by ADP®'s feature set?

Yes

Did RUN Powered by ADP® live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of RUN Powered by ADP® go as expected?

Yes

Would you buy RUN Powered by ADP® again?

Yes

RUN Powered by ADP® is well suited for providing year-end reports needed by our CPA for year-end and tax reporting purposes. Reports are easy to find and easy to export.
RUN Powered by ADP® is well suited for finding earnings information when assessing budgeting information for the company as it relates to salaries, benefits, etc...

RUN Powered by ADP® Feature Ratings

Pay calculation
10
Support for external payroll vendors
8
Off-cycle/On-Demand payment
7
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
9

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