RUN Powered by ADP® for the win
December 02, 2025

RUN Powered by ADP® for the win

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with RUN Powered by ADP®

We use RUN Powered by ADP® to process our clientele's payrolls with ease. The benefits of RUN Powered by ADP® outshine many other payroll processing companies and the fact that they offer onsite training has been essential with many of our clients. Access to tutorials and ADP Support is also beneficial. Pulling reporting is a simple process and the selections far outnumber those offered by other payroll processing companies.

Pros

  • Payroll taxes
  • Customer support & training
  • Workman's Comp coverage
  • Easy access to reports

Cons

  • Provide users with forms to complete so clients can have a smooth and easy onboarding process
  • Have a description page allowing users to review report properties prior to accessing them
  • Show the client's company number on the bottom/top of the payroll screens so that it is always accessible
  • RUN Powered by ADP® saves us an inordinate amount of time because payroll reports are complete immediately after payroll is submitted. Other companies have a 20-min cycle after submittal before reports are made available.
  • RUN Powered by ADP® saves us time by allowing processors to update/change the paycheck date without emailing and requesting an update. It can be done when WE are ready! Relying on the availability of an assigned processing agent at other companies is a time drain.
  • RUN Powered by ADP® provides a personable representative who is devoted to our practice and is knowledgeable about our client.
This feature allows employees to be more responsible for their tax selections and takes us out of the equation when changes need to be made. Employees who take on more responsibility for their selections are more likely to keep track of their filing status and less likely to have trouble at year-end, or at termination of employment. It also reduces the need to re-issue year-end tax documents should the address be incorrect! That's a time-saver, for sure.
I have been surprised a time or two when I received an automatic error flag! However, if it weren't for those flags, errors would have slipped through, and adjustments would have been necessary on the next payroll. Nobody likes to see red flags, but in this case, they are a time-saving feature.
Using the mobile app makes it easier for payroll processors to go on vacation! This might sound silly, but when you have to find a back-up before leaving the office so that client's payrolls are processed on time, the mobile app comes in quite handy. Being able to access it on your mobile device allows both parties to see the same information and confirm any questions the back-up processor may have. It's much easier to access your phone on the beach than it is your laptop!
RUN Powered by ADP® is easier to navigate and much easier to use than some of the other payroll providers. The customer service is available and easy to understand. Their response time is far better than other payroll providers. They are reliable and take responsibility for ensuring taxes are paid on time.

Do you think RUN Powered by ADP® delivers good value for the price?

Yes

Are you happy with RUN Powered by ADP®'s feature set?

Yes

Did RUN Powered by ADP® live up to sales and marketing promises?

Yes

Did implementation of RUN Powered by ADP® go as expected?

Yes

Would you buy RUN Powered by ADP® again?

Yes

I feel it is best suited for all of my clients! RUN Powered by ADP® is easy to use and has never caused me issues when processing payroll. The reporting is great, clear & concise. Pulling W-2s and 941s is also a breeze. I especially enjoy being able to pull three reports in one print session. MUCH easier than some of the other payroll processing companies!

RUN Powered by ADP® Feature Ratings

Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
9

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