Sage Happy
Updated August 31, 2018

Sage Happy

Sharon A Taylor | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

Sage Intacct replaced our company's old accounting software Great Plains. Sage Intacct is used by the accounting department to handle all the accounting functions in the company. A percentage of our revenues are from cost reimbursement contracts which can require extensive documentation depending on the funder - we are pleased with the ability to not only upload all backup documentation but to provide viewing access to program managers so they can monitor spending. There is key personnel who also have viewing rights so in that sense it is used by the entire organization. I enjoy the flexibility of running reports across fiscal years and very happy with the intercompany functions.

Pros

  • Ability to create the journal entries behind intercompany transactions - these can be cumbersome and be error prone.
  • Project Managers and auditor to have access to the general ledger when needed. This takes the burden off the accounting staff to provide those reports or analysis of projects.
  • I like the architecture of the chart of accounts - having multiple general ledgers with similar accounts but only "tweaking" those accounts to differentiate between the companies is great versus setting up entire strings of accounts.

Cons

  • How about error warnings when doing intercompany transactions - some times a user will choose the right company with the wrong account.
  • Can it be set up so a user "must" enter a description when generating IEAR & IEAP transactions - sometimes users don't fill in all the fields and it makes reconciling cumbersome.
  • Can check numbers be included in the general ledger for expenses - we have cost reimbursement grants that want to see check numbers. Currently we run a separate report out of cash management & update a excel/word documents provided by funder. A ledger with that information would eliminate a huge step.
  • I think the investment into the software over rides the consulting expenses we paid on our previous software.
It's key to have those areas automated or why have a computerized accounting system. I like that it is could based and can be accessed from anywhere.
Setting up an accounting system can be daunting without proper processes undertaken. Our organization actively involved the users and did the prep work so the integration work with the consultants wasn't very painful. We did have a few hiccups however I believe they were user errors no system issues occurred.
I have used MIP but not sure if Sage is still supporting that or did it?
In our organization that has a few companies this software works great for all our complexity and variety of stakeholders. Not sure where it wouldn't be appropriate.

Sage Intacct Feature Ratings

9.1
Accounts payable
9
Accounts receivable
9
Cash management
9
Bank reconciliation
10
Multi-division support
9
Self-service portal
9
Intercompany Accounting
9
Journals and Reconciliations
9
Configurable Accounting
9
Centralized Rules Framework
9
Standardized Processes
9
9.0
Location management
9
Order Management ()
Not Rated
Payroll Management ()
Not Rated
9.0
Dashboards
9
Standard reports
9
Custom reports
9
Customization ()
Not Rated
9.0
Role-based user permissions
9
Single sign-on capability
9

Using Sage Intacct

8 - The business functions represented by usage in our organization is Accounts Receivable, Accounts Payable, CFO, Staff Accountants (2), Vouchering Staff (2) and the accounting clerk. Program managers have view access to review their month financials after the close. We have 2 Charter High Schools and the business managers, principals have view access.
We have an outside consultant that supports Sage-Intacct. That person should have an accounting background to understand the company setup and potential issues, knowledgeable in report writing, IT troubleshooting skills to differentiate between user and software errors. That person should be able to compile user requests and translate that into - is training needed or do we need to create something specific for the company, canned reports won't provide the necessary information in these requests.
  • Entering and Paying Bills
  • Entering Cash Receipts and Recording Receivables
  • Monthly Close and adjustments
  • Financial reports for management
  • Software will create intercompany transactions behind the scenes
  • To provide access to program directors versus paper financials for monitoring
  • Auditor's can have a specific user access
  • I would like to see Sage Intacct be part of the organizations ERP systems
  • It would be great if there was a line to payroll for allocation purposes
  • I would like to use the budget module
Because of our sources of funding include government grants we undergo a handful of audits annually. The auditors check for internal controls, documentation and if we have the ability to manipulate any functions. We have had better audits and the auditors have not identified any issues with the software. The software is flexible - we have multiple companies - we don't have to logout to switch to another company. Entering journal entries at the "top level" makes intercompany entries so much easier.

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