TrustRadius
To Sage or not to Sage
https://www.trustradius.com/accountingSage IntacctUnspecified8.3735101
Amy Fowler profile photo
June 29, 2018

To Sage or not to Sage

Score 10 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Sage Intacct

The implementation process was painless. There is quite a bit of tedious work that is involved in the beginning however the process was very organized. There is a timeline done based on your needs of when you desire to have the system up and running. Each step is then entered into a specific timeline with all of the information needed and the due dates so you know what is expected when. As long as you use that there are no surprises of the information that you need to have ready. The implementation team was great to work with and good at making you think of the requirements you will need and personalizing the set up to your organizational needs. I have been through other accounting software implementations and this was the most organized and painless one I have been through.
Sage Intacct is being used across our whole organization. Employees use Intacct to submit their expense/travel reimbursements online and managers approve online as well. This has helped tremendously with reimbursements being approved more timely and not having any requests lost on someone's desk. Purchase orders are also submitted and approve online. This has helped in the same way as expenses with approvals being done more timely. Employees and managers do not have to be in the office to submit/approve which has been helpful with staff that travel often. Sage Intacct is also used by department managers to run budget vs actual reports when desired to track how they are performing. These reports also include approved purchase order expenses as encumbered funds which help managers stay in line with budget.
  • Reporting capabilities are great. There are many standard reports that already give me the reports I need so there is not much of a need for custom reports however that is an option.
  • Consolidated financial statements have been very easy. We have six entities and running financials by entity or consolidated is done at the touch of a button.
  • Being able to upload supporting documentation such as invoices, journal entry support, bank statements, etc. is very helpful. No searching in a file cabinet or on a server to find documentation. It is all available in the transaction in Intacct.
  • The initial implementation process was very painless from the initial steps to the fine details of the actual implementation. The process was very organized and laid out so that you knew which steps were coming up and when so that you were never surprised.
  • Expense reimbursements have to be entered by the actual employee unless you purchase a higher level user. This has been a challenge for executives that travel often and have assistants that previously submitted for them but not worth paying for an upgrade.
  • It would be great to have a payroll module without having to use a third party provider to integrate in.
  • Employee users have to be purchased in a pack of 10. As a small employer that can be a financial burden to pay for 10 when you only need 2.
  • The month end close process has become much more efficient with Sage Intacct. I would estimate that I have saved 8 hours a month.
  • Having the expense reimbursements and purchase orders done electronically puts the burden of inputting the information on staff members and has saved me a great deal of time from having to enter it myself. I would estimate 8 hours a month.
  • Having consolidated financials and figuring intercompany balances was a laborious process previously in our other software. Now Sage Intacct tracks all of the information and I do not have to calculate manually. This has saved 8-10 hours a month.
Sage Intacct's automation processes have been extremely helpful. Purchase orders are entered by staff saving me the time from entering them and figuring out how to code the transaction. The funds are also encumbered once approved and prevents me from having to remember that the funds have been encumbered. Any reclassification in coding that is done whether it be in purchase orders or accounts payable, etc. is automatically updated in the general ledger. Reconciling accounts payable and accounts receivable to the general ledger monthly has been a quick process. Differences in the subsidiary ledger are rare. Subsidiary ledger reports are done at the click of a button and can be done by vendor, entity or other specific elements.
Sage Intacct's multi-entity capability has been great tracking the entities separately and the ability to track on a consolidated basis. A time saver has been the ability to run accounts payable or accounts receivable subsidiary ledgers by entity which had to be done manually in our previous software. Project accounting has been helpful with tracking and reporting of restricted contributions and grants. We have to be able to report how the funds are being spent and it is very easy to print reports by project and use that as our reporting requirement. This also enables us to ensure we do not overspend on grants. Expense management has helped by transferring the responsibility of entering and coding expenses to the employee instead of accounting having to enter them in manually once we received the paper version. Electronic approvals has also been a game changer for managers that travel often and can approve expenses from anywhere.
Sage Intacct is very intuitive which has been great. Abila MIP and Blackbaud systems were not very intuitive and required calling in to figure how to set the system up properly or fix what you did incorrectly. That was a frustrating process depending on who you got on the helpline and their knowledge of your needs and the system. Intacct's user guides are very helpful and I have rarely even needed to call in for help. The most important feature to me in Intacct is being able to track intercompany transactions and the ability to consolidate financial statements. This was always a problem for me with Abila MIP, Blackbaud and QuickBooks. Being able to rely on the information in Intacct's reports has been a true game changer.
Sage Intacct is great for companies that have separate entities and need to have the capability to track the entities separately or the ability to track on a consolidated basis. It is also great for when you have to track projects such as for restricted contributions or by grants. Reporting is easy to run by project which allows for easy reporting for the individual projects. If you have a small organization with minimal reporting/tracking requirements then Sage Intacct may not be worth the financial investment.

Sage Intacct Feature Ratings

Accounts payable
8
Accounts receivable
8
Cash management
8
Bank reconciliation
9
Expense management
8
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
Not Rated
Multi-division support
10
Regulations compliance
9
Electronic tax filing
Not Rated
Self-service portal
8
Global Financial Support
Not Rated
Intercompany Accounting
9
Journals and Reconciliations
9
Enterprise Accounting
Not Rated
Configurable Accounting
8
Centralized Rules Framework
Not Rated
Standardized Processes
9
Inventory tracking
Not Rated
Location management
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
End-to-end order visibility
Not Rated
Reimbursement management
9
Dashboards
8
Standard reports
10
Custom reports
9
API for custom integration
Not Rated
Plug-ins
Not Rated
Role-based user permissions
9
Single sign-on capability
9