Sage Intacct has a lot to offer.
November 12, 2019

Sage Intacct has a lot to offer.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

It is being used across the whole organization. It allows us to assist decentralized bookkeepers more efficiently and allows us to consolidate our financial statements.

Pros

  • It is user-friendly.
  • It is easy to find specific transactions.
  • Dimensions allow you to view things in ways you were never able to before and which are extremely helpful.

Cons

  • Reporting. Having to set up account groups for reporting is very time-consuming, inefficient and makes it very difficult to follow.
  • All dimensions should be treated the same, especially in reporting.
  • Support has really been an issue for the past year. Support right now, I would say is terrible.
  • We are much more efficient and able to assist others.
  • We have prepared consolidated financial statements making our audit more efficient.
  • Lack of timely response to support has caused issues.
Yes, we are now importing invoices. When someone asks a question about a random transaction I can usually find the answer pretty quickly. We use a third party for expense reimbursements and our AP clerk no longer touches any expense reimbursements saving a lot of data entry time.
We have our own construction company and use project accounting to bill that out. It has created some efficiencies and gives us a better picture of specific jobs.
So far, integrations have worked well.
Intacct was better suited for our needs.
It is well-suited for most small to mid-sized organizations and less appropriate for large organizations.

Sage Intacct Feature Ratings

Accounts payable
8
Accounts receivable
8
Cash management
8
Bank reconciliation
8
Expense management
Not Rated
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
Not Rated
Multi-division support
8
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
8
Global Financial Support
Not Rated
Intercompany Accounting
8
Journals and Reconciliations
8
Enterprise Accounting
8
Configurable Accounting
8
Centralized Rules Framework
8
Standardized Processes
8
Inventory tracking
Not Rated
Location management
Not Rated
Pricing
Not Rated
Order entry
7
Credit card processing
Not Rated
End-to-end order visibility
Not Rated
Reimbursement management
Not Rated
Dashboards
9
Standard reports
8
Custom reports
3
API for custom integration
8
Plug-ins
8
Role-based user permissions
8
Single sign-on capability
9

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