Look No Further
October 30, 2020

Look No Further

Nancy Miller | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

Sage Intacct is being used by the Office of Accounting Services as well as Department Heads throughout the organization. It enables us to have a more streamlined approval process for payments as well as a more streamlined budgeting process led by the department heads.
  • User roles enable approvals with an electronic audit trail.
  • Paperless solution means a more efficient workflow from anywhere.
  • The robust nature of the product makes it intimidating to non-accounting users.
  • Deciphering the error reports I get and how to fix the errors is frustrating. Usually, they are import errors, but they are difficult to troubleshoot.
  • It has enabled our organization to gain efficiencies to free us up to manage projects that have been on the back burner for a while!
I've had difficulty pulling custom reports that others have created. I'm not able to create my own custom reports, but it's frustrating that I can't run others' memorized reports.
I find the online support is helpful.

Do you think Sage Intacct delivers good value for the price?

Not sure

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sage Intacct go as expected?

I wasn't involved with the implementation phase

Would you buy Sage Intacct again?

Yes

We have managed to become more efficient on both the Accounts Payable and Accounts Receivable side. We are paying more bills via ACH and receiving more electronic payments from the locations we serve.
Sage Intacct is a more robust, end-to-end accounting solution. It has more automated processing capability, processes for electronic approvals for journal entries and purchasing, and electronic audit trails for all transactions.
Sage Intacct is well-suited for a large organization with multiple departments managing purchasing for their individual departments. For a smaller organization, it may be too cumbersome to be an effective tool.

Sage Intacct Feature Ratings

Accounts payable
9
Accounts receivable
9
Cash management
9
Bank reconciliation
8
Expense management
9
Time tracking
Not Rated
Fixed asset management
8
Multi-currency support
Not Rated
Multi-division support
9
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Global Financial Support
Not Rated
Intercompany Accounting
9
Journals and Reconciliations
9
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
9
Inventory tracking
Not Rated
Location management
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
End-to-end order visibility
Not Rated
Reimbursement management
Not Rated
Dashboards
8
Standard reports
9
Custom reports
9
API for custom integration
Not Rated
Plug-ins
9
Role-based user permissions
9
Single sign-on capability
Not Rated