Sage Intacct for Smaller Businesses
November 09, 2021

Sage Intacct for Smaller Businesses

Peter Schiller | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

I use it in Finance & Accounting, but it doesn't interact well with Salesforce or our internal PlatformOne system.
  • Ability to take payments without being complicated.
  • Ability to customize reporting.
  • Ability to customize user layout.
  • Adding the ability to add check copies to payments would be great.
  • If it allowed integration with salesforce & other systems.
  • A better collections module where a report can be run using customer notes would be most helpful.
  • It is an upgrade over QuickBooks (which was used before Sage Intacct).
  • It has been difficult to build reporting that easily accommodates multi-entity, multi-currency while providing me all the fields I require without using multiple reports to build my required reports.
  • There isn't a known report for collections that integrates customer notes to an AR Aging Report.
I am only in one area of Finance & cannot intelligently comment on how well it automates in most of those areas, but I can say that in accounts receivable, either we are not using it to its fullest extent or it requires a lot of manual work still, especially with reporting.
Multi-entity has been helpful, but as we use it now, it is not possible to make cross entity payments, cross-entity credit applications, etc.

Do you think Sage Intacct delivers good value for the price?

Not sure

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sage Intacct go as expected?

I wasn't involved with the implementation phase

Would you buy Sage Intacct again?

No

Sage Intacct is an upgrade from Dymanics, but not up to speed with SAP or Oracle.
It would be well suited for a smaller company or one that does not need to integrate with software such a Salesforce.

Sage Intacct Feature Ratings

Accounts payable
Not Rated
Accounts receivable
6
Cash management
6
Bank reconciliation
5
Expense management
Not Rated
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
5
Multi-division support
7
Regulations compliance
Not Rated
Electronic tax filing
7
Self-service portal
Not Rated
Global Financial Support
Not Rated
Intercompany Accounting
Not Rated
Journals and Reconciliations
6
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
6
Inventory tracking
Not Rated
Location management
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
8
End-to-end order visibility
4
Reimbursement management
Not Rated
Dashboards
4
Standard reports
6
Custom reports
6
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated