Sage review
December 05, 2025

Sage review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

We use Sage in every aspect of Accounting. We had problem with accounting for Custom Home Building and Sage is helping greatly with it. We couldn't track AR by customer before and now we can see it clearly by customer, job or date. Our project manager and field manager can also approve the invoice/PO easily online, that saved our paper trail before moving onto Sage.

Pros

  • Tracking revenue and deposit for each client
  • Attaching backup invoices and tracing from check to inv to PO is easy
  • It's user friendly on the approval process most of the time
  • uploading journal entry is easy

Cons

  • Report writing is not as robust as I thought it does takes time
  • Sales tax tracking can be improved
  • the original onboarding was very difficult, I'm glad that's over with.
  • It is very expensive software but it is a good and solid one that can be used for a long time
  • For tracking customer side it is very good
  • We have reduced the amount of days for loan draw for custom from 10 to 3
AR portion has been great improvement with clarify on AR for each clients and deposit tracking was clean. The intercompany is also easy to track. The portion for the AP was fine, it's nice to be able to drill down to the invoice/PO. It gets quite complicated with different approval rules and sequence.
The combined FS was easy to do once the automated TB is created.
I have multi entity and it's great to be able to have them all listed out in one report. However, there's no ability to do elimination entries for the combined financials. I think that would be very helpful if we can do that. We do not have time mgmt module in place for our company.
Very difficult onboarding even with Intacct help, it took over 3 project managers and multiple back and forth and delays to get to where we are. It is the most cumbersome and frustrating process. The PM/consultant doesn't understand or understand but then switch jobs. It was a diffcult process and we were promise from sales team simple reports that took a long time to create.
We moved from Mark system because it couldn't do the customer AR and tracking.

Do you think Sage Intacct delivers good value for the price?

Yes

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

No

Did implementation of Sage Intacct go as expected?

No

Would you buy Sage Intacct again?

Yes

Smartsheet, Excel Analyzer, SAP Concur
For a company that wants to grow this is a good system to scale for customer tracking and job tracking. Not useful or too expensive if it's just for month to month service company.

Sage Intacct Feature Ratings

9.2
Accounts payable
10
Accounts receivable
10
Cash management
8
Bank reconciliation
10
Expense management
9
Multi-division support
8
Electronic tax filing
9
Intercompany Accounting
10
Journals and Reconciliations
9
Standardized Processes
9
10.0
Inventory tracking
10
Location management
10
8.0
Pricing
8
Order entry
8
Not Rated
Reimbursement management
Not Rated
8.7
Dashboards
10
Standard reports
10
Custom reports
6
Customization ()
Not Rated
9.5
Role-based user permissions
10
Single sign-on capability
9

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