Sage Intacct review
February 01, 2026

Sage Intacct review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

We use it for full-cycle accounting. It helps to remove a lot of the manual tracking and data compilation. It provides easy to use reporting and charting features that help provide financial information in more digestible ways to our managers who aren't as comfortable reading reports. It has helped speed up our month end close significantly, and the automation between our bank and Intacct has helped us reduce reconciliation times substantially.

Pros

  • Dashboards are easy to use and provide real time information
  • Easy to track billing and payment throughout the system
  • Easy reversals for voiding payments and reversing expense and invoice entries

Cons

  • chart and reporting features could have more formatting options in the main areas rather than going into customizations. things like sorting data from largest to smallest, or grouping years together, or changing legend descriptions
  • filtering on large journal entries to track down transactions more easily, rather than skipping through pages of entries. especially on opening balance journal entries at start date
  • We've reduced processing time, but still waiting to see if that is recovered from the increased cost
It has been nice to have everything seamlessly flow through the system. We do not use the order management, so I can not comment on that. We use an external party for ACCOUNTS payable automation, but I am curious to see how the Sage ACCOUNTS payable automation works. I really enjoy using the automated month end journal entries. They have helped me cut down month end close time.
We do not use any of these features currently, as they are not applicable to our operations.
We used vendor support and the process went fairly well. There were some issues in terms of configuration because I did not know how the system worked, having never used it, so our set up was not ideal. I think it would be helpful to have restricting features for both departments and locations, rather than only departments.
It is considerably better. Sage 300 was slow and cumbersome to use. Having a cloud based solution is essential to our operations, as it has greatly reduced administrative time through processing and look up. The reporting in Intacct is substantially better, including the export options. It has ensured that I never go back to a non-cloud based program again.

Do you think Sage Intacct delivers good value for the price?

Not sure

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

Yes

Did implementation of Sage Intacct go as expected?

No

Would you buy Sage Intacct again?

Yes

Definitely well suited for organizations with multiple locations that look at compiling data, either by organizing by location or for the entity as a whole. It is more expensive than some of its competitors, so ensuring that the annual budget can stomach the product is a necessity. It likely isn't appropriate for small business with simple operations.

Sage Intacct Feature Ratings

9.0
Accounts payable
9
Accounts receivable
9
Cash management
9
Bank reconciliation
9
Expense management
Not Rated
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
Not Rated
Multi-division support
10
Regulations compliance
7
Electronic tax filing
Not Rated
Self-service portal
9
Global Financial Support
Not Rated
Intercompany Accounting
10
Journals and Reconciliations
10
Enterprise Accounting
10
Configurable Accounting
9
Centralized Rules Framework
8
Standardized Processes
8
Not Rated
Inventory tracking
Not Rated
Location management
Not Rated
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
End-to-end order visibility
Not Rated
Not Rated
Reimbursement management
Not Rated
7.3
Dashboards
7
Standard reports
7
Custom reports
8
8.0
API for custom integration
8
Plug-ins
8
8.0
Role-based user permissions
8
Single sign-on capability
8

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