Salesforce is Essential to Business Growth
January 23, 2021

Salesforce is Essential to Business Growth

Melissa Kevra | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Salesforce CMS

It's being used across the org from Development, to Program, to Talent Acquisition.
  • Can easily be customized to fit business need.
  • Advanced reporting and dashboard functionality.
  • User-friendly, easy to use.
  • You really need an experienced Salesforce Admin to help you utilize the system, especially at first.
  • It can be overwhelming for a first-time user, but that can be addressed with training.
  • Salesforce is essential for our Development work - without it, we wouldn't be able to track our donations.
  • Salesforce helps us level up all aspects of our operations and logistics.
  • Reporting and Dashboard features allow us to easily see our current progress to make more informed decisions.

Do you think Salesforce CMS delivers good value for the price?

Yes

Are you happy with Salesforce CMS's feature set?

Yes

Did Salesforce CMS live up to sales and marketing promises?

Yes

Did implementation of Salesforce CMS go as expected?

Yes

Would you buy Salesforce CMS again?

Yes

The product is user friendly, especially with strong training.
I'm not sure - we have hired a person/team that are Salesforce Admin so when I have a question or need support I go in-house. But, I know Salesforce has incredible L+D and trainings available for free to help users develop in their skillsets.
  • Development, tracking donors and contact with donors.
  • Hiring, tracking applications and the make-up of the applicant pool.
  • Program, tracking our phone calls, meetings, emails and connections.

Salesforce CMS Feature Ratings

WYSIWYG editor
10
Code quality / cleanliness
10
Admin section
10
Page templates
10
Library of website themes
10
Mobile optimization / responsive design
9
Publishing workflow
10
Form generator
10
Content taxonomy
10
SEO support
9
Bulk management
9
Availability / breadth of extensions
9
Community / comment management
9
API
9
Internationalization / multi-language
9
Role-based user permissions
10