Salesforce is the Go to Business need.
April 12, 2021
Salesforce is the Go to Business need.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Salesforce CMS
Salesforce integrates well with out proprietary program used by the business and is used to capture interactions, communications, emails, entries etc.. It is an all encompassing program that is user-friendly and has a diverse/myriad access and capability to store a lot of information about our clients and vendors. The all encompassing program provides our company with all the valuable data and tracking and information needed to run our business and needs.
- Case notations/tracking and reporting.
- Dashboard. Ability to create and manage reports.
- Store countless documents like Knowledge Articles for the business.
- Streamlined vendor and client data matrix
- Secured and User-friendly with loads of capabilities that can be tailored for the business
- All encompassing, It seems Salesforce is able to be tailored to specific needs.
- Offline access.
- Integration to proprietary program is seamless.
- No cons encountered
- No PC software installation required- per user so managing users is easy.
Matches and can exceed depending on business needs and requirements.
Do you think Salesforce CMS delivers good value for the price?
Not sure
Are you happy with Salesforce CMS's feature set?
Yes
Did Salesforce CMS live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Salesforce CMS go as expected?
I wasn't involved with the implementation phase
Would you buy Salesforce CMS again?
Yes