End to end ecommerce made easy.
September 26, 2022
End to end ecommerce made easy.
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Salesforce Commerce Cloud
It is easy to use; it will easily integrate with other Salesforce clouds such as sales, service, and marketing clouds. We were able to manage the end-to-end commerce, including the promo codes distribution, with the help of marketing integration. If you are already a Salesforce user, you will definitely love it.
- Order management.
- Scalability
- Product management.
- Availability
- UI
- Response time for low latency networks.
- Cloud only solution.
- Maintenance schedules of Salesforce.
- Went live in 4 countries in the span of 6 months.
- Improved customer experience.
- Increase in NPS.
All the options and demos were good; we see them all efficient and best suites; the option to choose Salesforce commerce cloud came into the picture when we thought of integrating customer service and promotions as we already use Salesforce service cloud as the support backbone and marketing cloud as lead nurturing and promotions platform.
Do you think Salesforce Commerce Cloud delivers good value for the price?
Yes
Are you happy with Salesforce Commerce Cloud's feature set?
Yes
Did Salesforce Commerce Cloud live up to sales and marketing promises?
Yes
Did implementation of Salesforce Commerce Cloud go as expected?
Yes
Would you buy Salesforce Commerce Cloud again?
Yes