Salesforce - A must for any sales organization who takes themselves and their customers seriously!
February 27, 2020
Salesforce - A must for any sales organization who takes themselves and their customers seriously!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Salesforce Lightning Platform (formerly Salesforce App Cloud)
We use SLP as the backbone of our entire sales cycle. All other programs that different teams use are fully integrated with SF thereby providing a seamless experience across the organization.
We are able to track the progress of accounts, contacts, and leads from the marketing stage/nurturing right through to after sales service.
We are able to track the progress of accounts, contacts, and leads from the marketing stage/nurturing right through to after sales service.
Pros
- Integrates with other programs I use.
- Stores info in a coherent manner.
Cons
- Could work on more integrations possibly LinkedIn.
- Sometimes mapping is not seamless and there are glitches.
- Has allowed us to manage accounts correctly eliminating duplication.
- Has been the backbone of our growing sales org.
I use both. SF is the constant through the organization and I receive leads into SF and pass on opportunities through SF.
SL is better for internal processes within business dev.
SL is better for internal processes within business dev.
Do you think Salesforce Lightning Platform delivers good value for the price?
Yes
Are you happy with Salesforce Lightning Platform's feature set?
Yes
Did Salesforce Lightning Platform live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Salesforce Lightning Platform go as expected?
Yes
Would you buy Salesforce Lightning Platform again?
Yes
Comments
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