Overall Satisfaction with SalesLoft
Salesloft solves the issue of not being able to track the full reach-out cycle of our potential customers. Other systems either only have email or only record phone calls. We needed a system that could handle both and give us a clear insight into what was happening at each point in the process. Our use of Salesloft has evolved over the past 2 years. We primarily used it for our outbound sales efforts for about 1.5 years. We have now transitioned to using for following up on those who start free trials on our platform. It is exclusively used by our sales team but the information we get on email open rates can have an effect across the organization in terms of our messaging.
- Best in class user interface. SalesLoft has had some serious efforts to improve the look, feel, and usability of the platform as of late and they are doing a really good job.
- The calling tech is really amazing. It easily increased my calling speeds by 2x. Being able to drop generic voicemails for less valuable prospects is a HUGE time saver.
- Auto-starting email cadences provide a next level automation feature that some of SalesLoft's less expensive alternatives don't provide. It allows us to send out the emails automatically instead of waiting on me to click the go button.
- Getting data into Salesloft can sometimes prove to be difficult unless it's coming from Salesforce. So we have to pipe data into salesforce and then make sure it gets into Salesloft. I wish they had an integration with Zapier.
- The cadence builder is very linear. It works but it would be nice to have something that is a little more visual.
- Significantly faster call through rates. The ability to call through a list of leads is easily doubled with Salesloft. I can call through 50 to 60 contacts in about 45 minutes where before it would easily take me 90 minutes.
- The ability to see which email subject lines are working the best has a huge impact on our ability to test and iterate. The more people we can get to open our emails the better.
Salesloft has a couple of key competitors. We chose Salesloft originally because it was the easiest to get started with and made the most sense with the CRM we use, Salesforce. Hubspot Sales Pro is another competitor that we looked at but it is generally useless without using their CRM as well.