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Make choice/evaluation cautiously
Updated October 01, 2019

Make choice/evaluation cautiously

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Software Version

Other

Modules Used

  • Accounting and Financials
  • Operations and Distribution
  • Administration and Reporting
  • Third Party Add On - SHip Easy by Thirdwave

Overall Satisfaction with SAP Business One

SAP B1 is being used across the whole organization managing orders, shipments, financials, inventory, sales, purchasing, etc. Almost all aspects of the business.
  • Highly customizable with Boyoum usability package.
  • SAP B1 crashes when using query manager or creating queries from scratch. It runs out of memory.
  • Approval process for sales orders has glitches and does not work properly.
  • UI configuration tool does not work how it is intended for creating templates. It looks like it has a conflict with Boyum.
  • There should be more reports that come out of the box.
  • Lacking the ability to connect more documents in one network that can be viewed through the relationship map (for example, you can't link one order to another, or return to a sales order, etc.).
  • Implementation is just a starting point. A lot of development needs to be done.
Yes - 
  • Discovery
  • Blueprint
  • Project realization
  • Final preparation
  • Going live post go-live


Implementation of SAP is purely dependent on the SAP partner you are working with and there's no way of knowing who is good and who is bad until you try and at that time it might be too late and you have a lot of headaches to get out and switch a partner. It was not easy to find a good and local partner.
Infor, Microsoft Dynamics
It does simple tasks well, like orders, shipping, etc. However, the return module is extremely weak (at least on the version 9.2 we are using). There should be more CRM capabilities as well.

SAP Business One Feature Ratings

6.0
Accounts payable
6
Accounts receivable
6
Global Financial Support
6
Primary and Secondary Ledgers
6
Journals and Reconciliations
6
Configurable Accounting
6
Standardized Processes
6
5.0
Billing Management
5
Cash and Asset Management
5
Travel & Expense Management
5
Budgetary Control & Encumbrance Accounting
5
Period Close
5
4.0
Inventory tracking
7
Automatic reordering
1
Location management
4
4.5
Pricing
2
Order entry
6
Cost of goods sold
5
Order Orchestration
5
Payroll Management ()
Not Rated
4.7
Dashboards
5
Standard reports
1
Custom reports
8
6.0
API for custom integration
6
Plug-ins
6
5.0
Role-based user permissions
5
Single sign-on capability
5
Grants Management ()
Not Rated
5.3
Budgeting and Forecasting
6
Project Costing
5
Cost Capture
5
Project Revenue Recognition
5
Project Execution Management ()
Not Rated
Procurement ()
Not Rated
Risk Management ()
Not Rated
5.0
Fulfillment Management
5
Manufacturing ()
Not Rated
2.3
Forecasting
3
Inventory Planning
2
Performance Monitoring
2
Product Lifecycle Management ()
Not Rated

Using SAP Business One

There's a lot that you CAN do with a systmem, it's just a matter of creating it or customizing to satisfy your needs
ProsCons
Like to use
Easy to use
Consistent
Quick to learn
Convenient
Feel confident using
None
  • Query generator that is user friendly to create sql queries without much knowledge of sql
  • Relationship map is a great feature
  • Custom shortcuts are cool
  • Standard reports are weak
  • Return module with 9.2 version is really weak and poorly designed
Yes - Don't know since we do not use it.