I'm satisfied
February 24, 2022

I'm satisfied

Catalin Crisan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Commerce Cloud

We are using the B2B solution in the Pharmacy industry. The solution helps us to provide the products to our B2B partners. The solution is used for multiple countries in Europe. The most important part we use is the classification feature, as the products we sell are quite complex. Besides that, we are trying to use as much as we can from OOTB features.

Pros

  • checkout
  • product variants
  • ecommerce ready

Cons

  • promotion customization
  • increased conversion rate by 10%
A few things can be improved like multicountry products
Just in a few cases we encounter difficulties during the development of the integration.

Do you think SAP Commerce Cloud delivers good value for the price?

Yes

Are you happy with SAP Commerce Cloud's feature set?

Yes

Did SAP Commerce Cloud live up to sales and marketing promises?

Yes

Did implementation of SAP Commerce Cloud go as expected?

Yes

Would you buy SAP Commerce Cloud again?

Yes

If you need a quick and robust eCommerce solution, go for it. Besides the robustness, the solution is also a modern one (ie. is using headless CMS - which is provided by Spartacus storefront, build with Angular) If you are tight on budget, you might consider other alternatives that are less robust

SAP Commerce Cloud Feature Ratings

8.3
Product catalog & listings
7
Product management
8
Bulk product upload
10
Branding
8
Mobile storefront
10
Product variations
9
Website integration
9
Visual customization
6
CMS
8
9.0
Checkout user experience
9
7.0
eCommerce security
7
7.3
Promotions & discounts
7
Personalized recommendations
7
SEO
8
8.4
Multi-site management
9
Order processing
8
Inventory management
8
Shipping
8
Custom functionality
9

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