Rich's Concur review
March 30, 2024

Rich's Concur review

rich wong | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Premium

Modules Used

  • Expense
  • Travel

Overall Satisfaction with SAP Concur

SAP Concur is used to centralize and streamline our travel and expense processes. Previously, travel booking and expense reporting were managed under different outdated tools.
  • integrate travel and expense reporting
  • automatically uploads expense & receipt
  • clear workflow on exception and approval process
  • travel option is harder to navigate as compared to sites like Expedia
  • reduce the number of tools to be managed
  • streamlined travel and expense reporting process
  • standardized it across the enterprise
Not involved in the tools selection process
SAP ECC is the company's ERP and it is integrated with SAP Concur for accounting and financial reporting. We reduced the number of interfaces and since Concur is a SAP product, the integration is greatly simplified.
We're able to centralize the travel and expense reporting functions and optimize the staffing level needed to support it.
Admin functions are centralized since it is all under one tool now. My personal experience has been positive while using Concur in that it is easy to follow, exceptions are clearly laid out and the approval process is standardized.

Do you think SAP Concur delivers good value for the price?

Yes

Are you happy with SAP Concur's feature set?

Yes

Did SAP Concur live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Concur go as expected?

I wasn't involved with the implementation phase

Would you buy SAP Concur again?

Yes

Large companies where expense reporting and its reconciliation is disparate and the approval and exception process are not standardized. As such, it can easily be misused or abused. SAP Concur standardized all of that. It is especially useful if it can integrate with an ERP (we have SAP) for accounting and financial reporting.

SAP Concur Feature Ratings

Employee Expense Reporting
10
Corporate Card Reconciliation
10
Customizable Approval Policies
10
Financial Document Management
9
Payment Status Tracking
10
Payment Audit Trail
9
Electronic Funds Transfer
10