Concur Review
Updated October 28, 2025

Concur Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Professional

Modules Used

  • Expense

Overall Satisfaction with SAP Concur

We use Concur company wide as our expense management solution.

Pros

  • Links seemlessley with AMEX
  • Excellent mobile application
  • Great job cost capabilities

Cons

  • Available job cost codes need to be project specific
  • Concur / AMEX automatically disconnect from each other after a month or two - very frustrating
  • Streamlines auditing process at month end
  • Ease of use in the field
  • Attaching receipts is super easy
Easy to use. Quick learning curve. Easy to roll out to our team in the field
We don't use any other Concur projects
Automation has been a huge time saver for us. We used hh2 prior the Concur and this has been a game changer
Rolling out any new platform company wide is always a challenge. Our team were onboard with Concur almost immediately.

Do you think SAP Concur delivers good value for the price?

Yes

Are you happy with SAP Concur's feature set?

Yes

Did SAP Concur live up to sales and marketing promises?

No

Did implementation of SAP Concur go as expected?

Yes

Would you buy SAP Concur again?

Yes

Robust platform that works really well across our company.

SAP Concur Feature Ratings

Expense Management
9.0
Employee Expense Reporting
8
Corporate Card Reconciliation
10
Payment Management
9.7
Customizable Approval Policies
10
Financial Document Management
10
Payment Status Tracking
10
Payment Audit Trail
10
Duplicate Bill Detection
8
Advanced OCR
10
Electronic Funds Transfer
10

SAP Concur Attributes

  • Transactions coming over from AMEX
  • Ease of adding receipts
  • Elegant?
  • We switched to Concur from a very cumbersome system so no complaints here
We don't use Concur Travel. We purely use it for AMEX coding and receipt capture.
We have grown from 35 to 76 employees during our time with Concur and it we havent run in to any scaling issues.
Concur integrates with Sage Intacct for cost management. It has worked really well for us. No issues.

Using SAP Concur

35 - We are a general contractor and have Concur users across all division - field, operations, corp etc.
4 - Concur management is split between our Project Coordination Team. The PCT manage the Concur users assigned to their projects. This enables us to troubleshoot Concur issues and manage costs specific to our own projects.
  • AMEX Managment
  • Cost Control
  • Accurate Job Cost Reporting
  • Huge upgrade from our prior program with hh2
  • Ease of use in the field via the app
  • Receipt management
  • We have run in to some issues with Concur that are making us look at other options.
One of the biggest issues for us is that you can't have job specific cost codes. Our users are able to choose any cost code from our database which allows for incorrect coding. Codes are specific to projects. When you are coding a receipt to project A, you should only be able to choose codes assigned to project A rather than the whole catalog.

Comments

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