Best suited to compensate evolving business strategies
July 28, 2022

Best suited to compensate evolving business strategies

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Sales CRM
  • Sales Automation and Forecast Optimization
  • Quotes and Contracts

Overall Satisfaction with SAP Sales Cloud

SAP Sales Cloud is a robust application which can compensate company-specific business solutions. It has proved successful in the whole cycle starting from pre-sales to post-sales. Visit planning is very useful to sales reps which includes route planning; works like a personal assistant. Business Configuration of standard features is almost flexible and can be fine-tuned according to the business strategy. All screen which a sales department require in SAP will be available in C4 Sales and the cost per user is also less compared to S4 suite
  • Visit Planning
  • Sales Order
  • Reports
  • Business Configuration
  • Social Communication
  • Approval Process
  • Field Extension
  • Dashboard Design
  • Budget decides on number of users.
  • Unlike multiple applications this is a 1 point solution for the entire sales process
  • Applications are very flexible and suit all types of business scenarios with less customization
Integration with ERP is absolutely a hit. Starting from customers to contacts, sales quotes to sales orders - with the latest hot fix and release all the required ERP fields are replicated. Price maintenance is one of the most hectic jobs and this has been made by replicating products and providing external pricing and bringing all the header and item level components to C4. The whole cycle in S4 like order creation, document posting, Invoicing, and Billing are all replicated as a document flow to C4 for a better understanding for the end user.
Since the application can be configured based on business requirements with minimal fine-tuning
It does not have strong & standard linkage with ERP. Security and connectivity is far enough to discuss in Salesforce

Do you think SAP Sales Cloud delivers good value for the price?

Yes

Are you happy with SAP Sales Cloud's feature set?

Yes

Did SAP Sales Cloud live up to sales and marketing promises?

Yes

Did implementation of SAP Sales Cloud go as expected?

Yes

Would you buy SAP Sales Cloud again?

Yes

It suits well in real-time data maintenance and order making

SAP Sales Cloud Feature Ratings

Customer data management / contact management
10
Workflow management
8
Territory management
9
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Contract management
10
Quote & order management
10
Interaction tracking
10
Channel / partner relationship management
10
Case management
10
Call center management
6
Help desk management
7
Lead management
10
Email marketing
9
Task management
10
Billing and invoicing management
9
Reporting
9
Forecasting
8
Pipeline visualization
8
Customizable reports
10
Custom fields
6
Custom objects
7
Scripting environment
6
API for custom integration
8
Role-based user permissions
10
Single sign-on capability
10
Social data
10
Social engagement
10
Marketing automation
10
Compensation management
10
Mobile access
8