SAP the solution for the business.
August 15, 2024

SAP the solution for the business.

Eduardo Espinosa | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

SAP CRM (legacy editions)

Modules Used

  • Sales Automation and Forecast Optimization
  • Billing and Revenue Management
  • Sales CRM

Overall Satisfaction with SAP Sales Cloud

I'm used to generating purchase requisitions, purchase orders, and invoices, generating deliveries for customers, and using the module to view stocks and all inventories.

Pros

  • Invoicing
  • Deliveries for the customer.
  • Purchase orders.
  • Purchase requisitions.
  • Management of stocks and inventories.

Cons

  • Interface
  • Maybe commands more commons.
  • Allow copy paste without any additional combination of keys.
  • Reduce the efforts and work like 25 or 30 % due the automation of the process.
  • Reduce 10% time to process deliveries and sales.
  • 100% of control for the invoicing and customers.
The control with SAP allows us to take control of differences between customers to avoid mistakes and better control of sales and invoices.
With SAP, you can develop the suit you need and provide modules according to your needs.
I didn't work with another system like SAP.

Do you think SAP Sales Cloud delivers good value for the price?

Yes

Are you happy with SAP Sales Cloud's feature set?

Yes

Did SAP Sales Cloud live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Sales Cloud go as expected?

Yes

Would you buy SAP Sales Cloud again?

Yes

It is totally reliable, and you can control your stock, configuration, and programming for sales at any time.

SAP Sales Cloud Feature Ratings

10.0
Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Contract management
10
Quote & order management
10
Interaction tracking
10
Channel / partner relationship management
10
10.0
Call center management
10
Help desk management
10
Marketing Automation ()
Not Rated
10.0
Task management
10
Billing and invoicing management
10
Reporting
10
10.0
Forecasting
10
Customizable reports
10
10.0
Custom fields
10
10.0
Role-based user permissions
10
Single sign-on capability
10
Social CRM ()
Not Rated
10.0
Marketing automation
10
10.0
Mobile access
10

Comments

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