I think it is a good product with good documentation and webinars. I would like them to improve the speed.
Updated August 02, 2022

I think it is a good product with good documentation and webinars. I would like them to improve the speed.

Taylor Campbell | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sauce Labs

We use sauce labs across our organization. It is good for testing software for devices that we do not have physical access to.
  • Testing software on devices that you do not have physical access to
  • Testing software on older browsers
  • It can be a little quicker to load
  • Would like the feature of downloading software
  • Improve quality by increasing browser/OS/device coverage
I think it has allowed our organization to improve quality, cost and time. Without sauce labs, we would have to purchase physical devices and this would cost more money and slow our process down. The automation suites we run also increase quality and decrease time and resources that we would have to use for manual testing.
I think you have to make careful choices as an organization on when you should build or when you should use third party software. Sauce labs is a pretty good product, so we didn't feel it was necessary to build something ourselves. We are happy with our decision.
I think BrowserStack is a decent competitor with similar features to Sauce Labs. I have also used VMware, however, VMware takes up a lot of storage on your computer. Sauce Labs has pretty good documentation and webinars which I think are useful for the consumer to understand how to use it.
I think it is well suited when you do not have access to the particular device. It is also good for hooking up automation suites and is fairly easy to do this with good documentation. I think it is less appropriate when you have the physical device you need for testing.

Evaluating Sauce Labs and Competitors

Yes - We used to use vmware. vmware was pretty slow and required extra memory to run
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
It is a good product that is fairly cheap.
I do not think I would do that much different. We are content with our decision to use sauce labs.

Using Sauce Labs

Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
I think it has a good UX that does not require a lot of training to use
  • Changing browsers
  • Changing operating systems
  • Changing devices
  • Creating automated tests takes a little more skill to be able to setup and use
  • Sometimes there is a little bit of a lag time when testing using a vm