Overall Satisfaction with Scale Computing HC3
We use Scale to run all the virtual servers in our environment, including Windows file servers, active directory, DNS, and Exchange. We also have a DR cluster attached where we replicate all of those servers. This allows us, as a smaller company, to save on the cost of physical servers and have a reliable virtual environment.
- Ease of use - initial setup is very simple, and setting up and using virtual machines through their GUI is even simpler.
- Customer Support - super fast response times, and very knowledgeable staff. I wish all support teams I deal with were as good as Scale.
- Scaleability - adding new nodes is a breeze.
- Difficult to resize virtual hard drives.
The most important business-critical application we run on HC3 is Exchange. Everyone knows how important e-mail is in today's business environment. I fully trust in our HC3 environment to keep it, along with our other critical applications running 100% of the time.
- The ROI has been fantastic - saved us thousands of dollars in licensing and hardware costs.
- Ease of use has saved massive amounts of time in setup and management.
We migrated from a VMware environment - Scale HC3 is a much simpler, easier to use, and cost-effective solution for a company of our size.
User Experience with Scale Computing
Do you think Scale Computing Platform delivers good value for the price?
Yes
Are you happy with Scale Computing Platform's feature set?
Yes
Did Scale Computing Platform live up to sales and marketing promises?
Yes
Did implementation of Scale Computing Platform go as expected?
Yes
Would you buy Scale Computing Platform again?
Yes
I have had very few problems with any of our HC3 clusters. On one occasion however, we updated our main cluster and DR cluster and this caused a few of our VM's to have errors that I was unfamiliar with. I called in to open a support case and the knowledgeable support staff at Scale knew exactly what to do and had the clusters back to normal in no time.