Happy HC3 Customer
Updated November 24, 2020

Happy HC3 Customer

Collin Coe | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Scale Computing HC3

While performing a DRP process review in 2018 we identified a need to obtain more compute and storage resources for our secondary datacenter to lower our RTO deliverables to the organization. We were a strictly VMware shop, utilizing a traditional architecture of compute nodes and storage nodes connected over the network.

When right-sizing the expansion of our compute resources we performed a review of our Hypervisor needs and determined that we were not using a majority of features in the VMware suite, and did not see a compelling reason to continue paying a premium for those features.

We discovered Scale Computing and the HC3 on a recommendation from a colleague, and their simple hyper-converged design coupled with an intuitive interface was perfect for a team of our size. Once we did a site tour of a current customer and after lengthy conversations with Scale we knew this solution would simplify our daily operations for our hypervisor infrastructure, at nearly half the cost of a comparable VMware solution.

The relationship with Scale since then has been great. We are now running all of our production servers on the Scale Computing HC3 solution, and the support and upgrades have been seamless.
  • Simple Interface
  • Little Upkeep
  • Additional features (i.e., see the IP on the tile of the VM; allow hot swapping of VLAN on NIC)
  • Better partnership for non-approved solution providers--Mitel, in particular, has been a difficult transition for us.
The support for day to day operations is phenomenal. The support specialists will also help in understanding how to move VMware solutions that do not have clear Scale or Linux documentation to Scale in most cases.
Being able to quickly scale up virtualized solutions has and continues to be critical to our daily operations. Coupling that with the automatic backups of VMs to a paired cluster and we have seen a dramatic improvement in our RTO and RPO deliverables to the organization.
  • Dramatic improvements to RTO and RPO objectives
The price to performance for Scale Computing HC3 is something that made the final decision for our organization easy. While Scale may lack some of the advanced features of VMware, as a shop that had used VMware for over 7 years, I can confidently say that in my time with the organization the capabilities of Scale Computing HC3 have more than kept pace with what we used daily in other solutions.
If you have a small team, or even a large team, that does not use the advanced features of VMware, or may not be able to dedicate a resource to managing the VMware environment Scale Computing HC3 is great for you.

This is by far the greatest bang for our buck we could find. The prices we were presented with during the purchasing process (Comparing VMware, Hyper-V, and Scale) placed Scale at just over HALF the cost of a VMware solution, and significantly cheaper than a Hyper-V solution.