Monitor your Infra with ease, as SL is there always
Updated November 26, 2025

Monitor your Infra with ease, as SL is there always

Shahed Kaleem | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ScienceLogic SL1

It does his monitoring job effectively. Throws the alerts for devices discovered in correctly.
We use ScienceLogic SL1 to monitor the entire IT Infra. We have a dedicated team who is monitoring the SL effectively and reaches out to concern teams proactively before there is a major impact. This helps us very good to avoid the impact downtime for our customers.
Both

Pros

  • Monitors the Infra efficiently
  • Auto Tickets to respective queues whenever any flaws in Infra
  • Email reminders gets for any CRITICAL issues on Infra

Cons

  • Auto Ticketing is a real time challenge.
  • When event gets changed from Minor to Major, the incident comes back to source queue
  • No location filter option in register to filter via device location wise
  • Reduced Business Impact
  • Before MIM gets created, we come to know the issues and started to address
  • Auto ticketing from SL to right queues, as no manual routing required
SCOM which we were using has no effective monitoring on netwirk devices. Also major drawback was, it was not auto ticketing, we were ticketing it manually

Do you think ScienceLogic SL1 delivers good value for the price?

Yes

Are you happy with ScienceLogic SL1's feature set?

Yes

Did ScienceLogic SL1 live up to sales and marketing promises?

Yes

Did implementation of ScienceLogic SL1 go as expected?

Yes

Would you buy ScienceLogic SL1 again?

Yes

Microsoft System Center Operations Manager (SCOM)
If you have dedicated monitoring team, the SL helps to reduce impact on custome for outage Autoticketing is a major concern, which makes it less appropriate

ScienceLogic SL1 Feature Ratings

AIOps Features
9.9
Monitoring and Alerting
10
Performance Analytics
10
Incident Management
10
Service Desk Integration
10
Root Cause Analysis
10
Capacity Planning Tool
10
Configuration and Change Management
9
Automated Remediation
10
Collaboration and Communication
10
Threat Intelligence
10

Using ScienceLogic SL1

250 - They all manage their network, server and infra onprem and cloud support
20 - We have operators, professionals and experts
  • Enhanced Visibility
  • Proactive Issue resolution
  • Business Services
  • OL8
  • Powerflow
  • SL1 Studio
  • Dashboards are much efficient
  • Upto on SL offerings
  • Upto date on Product releases

Evaluating ScienceLogic SL1 and Competitors

  • Scalability
  • Integration with Other Systems
  • Ease of Use
Looking for much offering on cloud based solutions
Yes - SCOM

Comments

  • Kyra Ecker | TrustRadius Reviewer
    Kyra Ecker
    (Vendor Representative) commented 3 years ago
    Shahed, Your comments and feedback are always welcome and we appreciate you pointing out improvements needed in Auto Ticketing, which I will bring for review to the Products organization. Thank you for your input! --Kyra Ecker, Director of Customer Advocacy

More Reviews of ScienceLogic SL1

  1. Home
  2. AIOps Tools
  3. ScienceLogic SL1 Reviews
  4. User Review of ScienceLogic SL1