Monitor your Infra with ease, as SL is there always
October 20, 2022

Monitor your Infra with ease, as SL is there always

Shahed Kaleem | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ScienceLogic SL1

It does his monitoring job effectively. Throws the alerts for devices discovered in correctly.
We use ScienceLogic SL1 to monitor the entire IT Infra. We have a dedicated team who is monitoring the SL effectively and reaches out to concern teams proactively before there is a major impact. This helps us very good to avoid the impact downtime for our customers.
  • Monitors the Infra efficiently
  • Auto Tickets to respective queues whenever any flaws in Infra
  • Email reminders gets for any CRITICAL issues on Infra
  • Auto Ticketing is a real time challenge.
  • When event gets changed from Minor to Major, the incident comes back to source queue
  • No location filter option in register to filter via device location wise

Do you think ScienceLogic SL1 delivers good value for the price?

Yes

Are you happy with ScienceLogic SL1's feature set?

Yes

Did ScienceLogic SL1 live up to sales and marketing promises?

Yes

Did implementation of ScienceLogic SL1 go as expected?

Yes

Would you buy ScienceLogic SL1 again?

Yes

  • Reduced Business Impact
  • Before MIM gets created, we come to know the issues and started to address
  • Auto ticketing from SL to right queues, as no manual routing required
SCOM which we were using has no effective monitoring on netwirk devices. Also major drawback was, it was not auto ticketing, we were ticketing it manually
If you have dedicated monitoring team, the SL helps to reduce impact on custome for outage
Autoticketing is a major concern, which makes it less appropriate