Overall Satisfaction with ScienceLogic SL1
We use ScienceLogic SL1 to monitor the entire IT Infra. We have a dedicated team who is monitoring the SL effectively and reaches out to concern teams proactively before there is a major impact. This helps us very good to avoid the impact downtime for our customers.
Both
- Monitors the Infra efficiently
- Auto Tickets to respective queues whenever any flaws in Infra
- Email reminders gets for any CRITICAL issues on Infra
- Auto Ticketing is a real time challenge.
- When event gets changed from Minor to Major, the incident comes back to source queue
- No location filter option in register to filter via device location wise
Do you think ScienceLogic SL1 delivers good value for the price?
Yes
Are you happy with ScienceLogic SL1's feature set?
Yes
Did ScienceLogic SL1 live up to sales and marketing promises?
Yes
Did implementation of ScienceLogic SL1 go as expected?
Yes
Would you buy ScienceLogic SL1 again?
Yes
- Reduced Business Impact
- Before MIM gets created, we come to know the issues and started to address
- Auto ticketing from SL to right queues, as no manual routing required
- Microsoft System Center Operations Manager (SCOM)
SCOM which we were using has no effective monitoring on netwirk devices. Also major drawback was, it was not auto ticketing, we were ticketing it manually