Amazing Tool
Updated August 13, 2024

Amazing Tool

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ScienceLogic SL1

ScienceLogic SL1 has given seamless integrations to include any of the power packs or the low code/no code tools. Due to the easy implementation and the fact that ScienceLogic SL1 replaces so many various tools, and replaces it by ScienceLogic SL1. This is very beneficial as it gets everything at one place and makes it very easy to use.
Our organization used to use over 50 tools which have been cut down due to the implementation of ScienceLogic SL1. Computacenter as an organisation has utilized and customized ScienceLogic SL1 as per our customer needs in order to serve them better, We have used the various dashboards and utilized ScienceLogic SL1 well. We plan on using Zebrium and more no code/low code tools in order to make our workflow more efficient.
Both

Pros

  • Highlights alerts
  • Custom dashboards
  • Various customisation options

Cons

  • UI could be a bit better
  • Advance level of training in regards to Power BI
  • More training modules to use the low code/No code tools
  • Better visibility using dashboards
  • Automation of reports required by pulling reports from ScienceLogic SL1
  • Better understanding of devices and CI’s for clients

Do you think ScienceLogic SL1 delivers good value for the price?

Yes

Are you happy with ScienceLogic SL1's feature set?

Yes

Did ScienceLogic SL1 live up to sales and marketing promises?

Yes

Did implementation of ScienceLogic SL1 go as expected?

Yes

Would you buy ScienceLogic SL1 again?

Yes

I have used ScienceLogic SL1 in various scenarios, ranging from monitoring to getting reports, I have also used it in scenarios when the dashboard had come in use to see a glance and understand the incidents happening and which ones require attention. ScienceLogic SL1 sometimes does not connect with legacy system with ITSM very well, when the alerts are cleared in ScienceLogic SL1, they still remain in BMC Remedy which is an ITSM tool.

ScienceLogic SL1 Feature Ratings

AIOps Features
8.0
Monitoring and Alerting
8
Performance Analytics
8
Incident Management
8
Service Desk Integration
9
Capacity Planning Tool
8
Configuration and Change Management
7
Collaboration and Communication
8
Threat Intelligence
8

Using ScienceLogic SL1

2000 - Monitoring, Reporting, Management
20 - A deep understanding of how ScienceLogic SL1 tool works, Expert level certification and relevant experience
  • Monitoring
  • Managing
  • Onboarding
  • Using Zebrium
  • Using more Automation Power packs
  • Predictive Alerting at a larger extent
We use ScienceLogic SL1 on a day to day basis for monitoring and reporting. The tool helps us to manage the entire infrastructure.
  • Customised Dashboard based on client specifications
  • Used the reports to create reports to understand the data better
  • Using ScienceLogic SL1 to divide the CI’s on a region based system to ensure higher productivity

Comments

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