ScreenConnect is great!
July 21, 2016

ScreenConnect is great!

Howard Spaeth | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ScreenConnect

ScreenConnect is used to log into my clients' computers remotely if they are having problems. I also log into my clients' computers when they are not there to do updates on their machines.
  • The load time speed is GREAT - there is no delay when the cursor moves.
  • Meeting setup. I often have meetings so my clients or friends can see what I am working on - it works great for more than one person to see.
  • Easy to connect to a session. I think this is good because it allows for older people to access it easy.
  • Safari support
  • Alerts of system being down
  • Positive - allows me to send files and restart computers manually
I felt that the other platforms were slower and ScreenConnect has the ability to use a microphone as well and the others did not.
It's well suited for IT professionals who can not get to a client [that is] far away.

ConnectWise ScreenConnect Feature Ratings

Screen sharing
10
File transfer
10
Instant message
10
Access to sleeping/powered-off computers
10
Over-the-Internet remote session
10