Screenconnect's customization options and security are the best!
Updated March 15, 2017
Screenconnect's customization options and security are the best!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with ScreenConnect
I coach clients on how to use their computers as well as problem-solve their issues both onsite and remotely. I am a small business and it allows me to continue helping clients that I met in person as well as those who choose remote support. I am planning to expand my remote support services nationally and globally.
- I like the user interface. It connects easily.
- I love the fact that I can customize the look and feel to match my website unlike other similar companies
- I like the fact that it has a high level of security. Many of my clients are seniors and have been scammed so I can soothe some of their fears.
- I would love to have a feature where clients can download the Screenconnect client once and I can access their computers when they give me permission without needing to create access sessions or re-downloading the client. Similar to TeamViewer. Currently, there is only the option for an ad hoc session or continuous access but no in between.
- Screenconnect has given me the ability to expand my business. I used to offer my services locally only and now I can help more people in more places.
- By working with my clients remotely, I save on driving time and can help them at a moment's notice.
- I am going to move to another state and due to Screenconnect I can continue to serve my current clients and also gain new ones.
- TeamViewer and Splashtop
I liked TeamViewer the best of the ones I evaluated because it can stay on a client's computer after installation and they can give me access with a password when needed. It is however too expensive and I prefer the fact that I can customize Screenconnect's logo, colors, name etc. I didn't like Logmein's UI. I tried Splashtop's on demand option with a client and the connection was not good at all.